Montgomery Southwest

The hotel was hard to find coming off the interstate. I was traveling with friends and all our children so we got 2 rooms. There was an overwhelming smell of Marijuana when you enter the hallway. My room was musty and moldy. There were also roaches in the bathroom. My friends room had a lot of mold, smelled really bad, and tile was coming up from the floor. They asked to switch rooms, and the 2nd room was worse with bugs and more mold. We couldn't stay in these conditions with children so we decided to leave. Management refused to give a refund saying "there are no refunds."

My wife and I along with another couple decided to get a couple of rooms here overnight for a stop to rest on our way to our Florida beach vacation. We booked through Hotwire on one of the deals where you are guaranteed a 3.5 Star room in the area but don't know what you get until after you pay. There's no way this should be anywhere close to this rating, 1 star is too good for it. We did very little resting because there were sketchy characters hanging around outside asking for money, the place reeked of cigarettes and marijuana even though there's supposedly no smoking allowed. Hotwire should be ashamed of themselves for calling this a 3.5 star hotel (it has since been downgraded to 3.0 but still way too high), I noticed on their site it's the same people giving 10/10 stars over and ov

DONT DO IT!! READ ENTIRELY Whoever the manager/s are of this slump, he/she desperately needs to be fired immediately. I stayed at this place out of desperation and it was a nightmare. The room was extremely dirty and disgusting (SEE PHOTOS) The walls are stained...the floor is dirty, the bathtub, the toilet, the tables... everything was dirty. I had to go to dollar tree and buy cleaning supplies to make our stay more comfy...as I had my son. Housekeeping is nonexistent...i was told that management refuses to buy new supplies. There was no shower curtains and I asked for shower curtain and when they did bring one, take a look at it in the photos. Its filthy...Lmfaoooo They had a microwave in the hallway and I went to use it and aloha...it was dirty with noodles. They claim it is a drug/sm

Despite the reviews we decided to stay anyway, it wasn't bad. The manager, or who I think is the manager/owner, stepped out of his way to talk with us and insure the room was good. I will give a little advice that hopefully they read into though. I could tell they are trying their best to improve and taking steps to do so, but a help for them would be to definitely invest in new sheets and towels. Also maybe get the extended out shower curtain holders to give a little more room in the shower. I'd also like to throw in the floors were a little sticky like they hadn't been mopped good but it wasn't that big of a deal, I have sticky toddlers at home lol. They're also very good with keeping bad people out and do a very good job at making sure their no smoking rule is enforced. During the morni

Our room was far from clean, dirt all over the floors and don’t look under the beds or dresser. Lots of noise in the hallway, hallway was dank and dirty. On the plus side the beds and pillows were comfortable, but the bedspreads were stained and I was concerned about the cleanliness of the sheets. Website stated Continental breakfast and when we asked they handed us wrapped sticky buns and banana muffins. No beverages at all. If we had turned on the TV it WAS quite large. Sorry, won’t stay at a Sure Stay again, even to save some $$$. I’d rather feel clean and safe,