Moab RV & Glamping Resort

My first visit to a dump of this kind. I made too many assumptions... I assumed there might be a chair in a room that was almost $100 a night but I was wrong. I assumed the showers in the bath house would drain... again I was wrong. The bathroom/shower house was a dump that my dog would avoid. The location was ok for the area but every hotel in town is a MUCH better value!! The no refund policy is their primary goal! Avoid this place unless you see it first!!

This campground was just ok. Our stay was the week of Thanksgiving. Not much happening cleaning wise. The sign in the bathroom said they were going to upgrade them over the winter. I'm assuming they mean this winter?(not really sure how long the sign has been there) but there could have been more cleaning done in the meantime. The showers were not that clean. Lots of maintenance needs to be done if its supposed to be a glamping resort. All in all it was a convenient location for us as our son rented an Airbnb nearby.

First the positives-The park itself was quiet and away from town. There was a gas station nearby which made it easy to fill-up after a long day on the trails. Negatives-the Lodge was outdated and not at all comfortable. The “backyard” along with the grilling area needed attention. The grill was nasty so we opted not to use it. The shower handle came off our second day there. Maintenance came in the next day to fix it but left a mess in the shower. The bed was extremely uncomfortable. It was a very thin mattress. It rained our last day there and water was coming in through the air conditioning vent and dripping onto the carpet. We had to put the trashcan underneath so it could catch the water. When I called about it, the person who answered said they knew about the problem. They hadn’t had

This was a great place to call home base while exploring all Moab has to offer. We stayed in a safari tent and it was very well equipped and comfortable. The bed and shower were great! The staff were super friendly and helpful during our stay. We also did some laundry which was nice. Being a little further out of town made it very quiet and dark for star gazing. Would definitely stay here again!

UPDATE: After speaking with a manager I was able to rebook my stay. They did agree to allow me to stay for the same price and not charge more. I appreciated that. Although I was sad that I had to leave a bad review to get anyone to listen to me. Upon arrival the place was really nice and did have nice amenities. The customer service efforts at the park were above average with games to play, bathroom amenities, grills and BBQs to cook on and a nice common place. - - - I scheduled a RV site and do to some unforeseen circumstances I needed to cancel it. I called with over 2+ weeks before I was scheduled to arrive and told they do not do refunds, but I would have 6 months to reschedule with the credit. Then when I called back to schedule a new trip just 4 weeks from the date I was