Miller Park Lodge

(UPDATED REVIEW) Hotel management made things right with us. I am updating the review from 1 to 4 stars based off their customer service. The bathroom was filthy and clearly neglected, with visible mold, water damage, rotting trim, and crumbling caulking around the tub and baseboards (see photos). Maybe we got the one room that had this issue as other pictures online look decent. Parking was another disaster. The tiny lot was full. Make sure to call the front desk to ask where additional parking is if you arrive and the lot is full. We parked across the street only to receive a parking ticket from the Town of Jackson the next morning. - Suggestion for management. When sending the booking confirmation email with the room number and door code include additional parking instructions if th

I booked a family room for the extra space and definitely appreciate the additional room. The bed was great, good pillows and blankets. The space itself was relatively clean, you can definitely see they renovated the space but some renovations weren't completed cleanly. They definitely didn't make sure it was sound proof because I could hear our neighbor's conversation and the walking/luggage rolling of our upstairs neighbor. The jet tub looked clean until you used it, it had lots of black gunk which was gross.

Positive: The location was perfect for us to get into Teton National Park early enough to see a beautiful sunrise and some elk. The room looked beautiful. We liked the microwave and the television. Negative: There was hair on the walls in the bathroom. We never saw the staff, only a letter telling us how to get into our room and how to check out. We arrived at 8:30 pm.

This is the worst hotel I have ever stayed in. The room was musty smelling and the bathroom had visible mold around the tub and ceiling. The shower curtain rod assembly was hanging out of the wall. The ac unit was as loud as a semi on the highway. The bathroom door did not close. And do NOT stay in a downstairs room. The floor creaks and groans with every step above. Needless to say, we maybe slept two hours. Left at 4 am due to the noise above us! All the baseboards and cupboards are chipped and filthy. At $400 a night we can only hope we don’t get sick from all the mold and filth. I know hotels in Jackson are expensive, but the pictures on line are not an accurate description of this property. AWFUL.

The walls are paper thin! Apparently on an unbusy weekend, the hotel booked the few guests in rooms next to each other instead of every other room. At 11 pm, I could hear every word and conversation next door. At 5 am, people were so loud and no one is at the front desk to communicate with! Perhaps quiet hours like a regular hotel. Definitely needs updates. The room was cold when I arrived, the heat worked but it would have been nice to have it on when I arrived. Shower had low to no flow…The floor is wood so it’s even colder. Price is right… but