MCM Grande Hotel & Fun Dome Odessa

Was holed up here for 5 days during the ice/snow storm. The good: cool place to stay with kids, has indoor heated pool and hot tub, playground, ping pong, putt putt golf, so lots to keep the kiddos occupied. Our room was a little dated but spacious and clean, bed was comfy, staff was polite. The not so good: the food at the on site restaurant was mediocre and the service was pretty slow even though the place wasn't that busy, at one point was given wrong to go order, had to go back, I think our server didn't understand english very well...if you get an inside room keep in mind the proximity to the play areas if you like peace and quiet, the kids do make a lot of noise though they seemed to quit at a reasonable hour. Also had music playing for the entire hotel at the pool area for a while.

The first room they gave me (210, external) had weak/no heat, and it was the first cold night of the season. Also the toilet had a very weak flush, seemed in disrepair. I switched rooms, the 2nd room (252, external) had good heat, but the heater/fan made an audible rattling sound that was barely defeated by my white noise machine. Kinda an old junky place. Plusses: The front desk people were VERY nice and accommodating, the "fun dome" lobby seemed cool, I'm sure kids love it, and the free breakfast buffet was decent.

My family came in from out of town for my mom’s funeral with kids. We had a blast! I played miniature golf with my nephew for about two hours. They have a jungle gym to crawl into and all the kids had a good time. Even though we were there for my mom’s funeral we enjoyed it.

Rooms are not clean, definitely want to keep your shoes on. We had to be careful about the bathroom door because it wouldn't open from inside once closed. Complimentary breakfast buffet is almost empty by 8am even though they say breakfast is until 9am.|You will do a lot of asking and waiting for food. Restaurant Sunday morning is definitely more interested in its brunch crowd from town than paying hotel guest. Dinner buffet and complementary drink were good, one of better amenities from the hotel for sure. If you are going with a large family be aware you cannot sit out in the common area after 10 to visit and be together because they have a curfew and you will be told you can't be there and sent to your room. Pool area is more worried about bracelets than cleanliness. It states no lifegu

Firstly, I want to address some concerns regarding cleanliness and maintenance in the accommodation. Unfortunately, we encountered issues such as the presence of roaches and bedbugs, which was surprising for a 4-star establishment. According to industry standards, a 4-star hotel is expected to provide upscale accommodations and a high level of service. It would be beneficial to ensure that the pest control measures are regularly reviewed to meet the expected standards. In terms of room features, while the concept is to provide well-furnished spaces, our experience included a tub that was not only broken but also had tape on it, and it appeared small and unclean. The couch showed signs of wear, which could be improved through regular maintenance or replacement. Additionally, the dining ex