Mama Gertie's Hideaway Campground

This business has a very attractive website and looked like a great opportunity for a stay. We would’ve loved to book a stay here however we could never reach the office. Yes I understand there’s online booking and that’s all good and well, but I had a few questions that I needed answered. Calling within business hours multiple times yields zero results, kind of a bummer. First impressions are everything for those looking to stay here be aware of this fact. After my initial experience, I dove into their reviews and this seems to be a trend for communication and abysmal customer care. So we’ve dodged a bullet so to speak. And some could say that it’s worth not leaving a review as we didn’t do business with them. I would argue that it’s essential to leave a review. If you cannot ge

We absolutely loved this campground. We were in one of the higher spots in the campground, and the view was to die for. It was a little scary because of the road grade going up and coming down, but it was so worth this slight effort. I understand now why they require an escort into the park and to the spot. The spots were absolutely perfectly maintained. They have a laundry room there that was extremely reasonable and clean. We were slightly late on their check-in time. We called ahead and told them we were going to be late, one of their employees volunteered to stay a little bit longer. They were SO nice!!

Great campsites, spectacular views (if you get one of the higher campsites) and spacious and spotless bathrooms! The only problem was the door lock for the bathrooms -try to remember AND get the code in in the middle of the night-good luck. (Not sure why the bathrooms need a door lock anyways) Communication was good. We had the change the dates which was no problem at all. Unfortunately we could not charge our EV. Close to Asheville but super quiet.

5 stars for the 2 guys who helped us get checked in. Attitude and willingness to help outstanding. 4 stars because of having to unload our utility trailer and leave at main parking area. Very steep layout. 2nd level had great sites. Firewood $5 & those guys bring it to your site. Very clean and great bath facilities. Very quiet and simply a nice mountain campground.

This location is close to area activities and the interstate and still far enough away from hwy and city noise. The bathrooms and laundry are clean. There are some awesome RV sites with beautiful views but also a lot of sites that are small and could be difficult to access depending on your rig and skills. Many sites will require disconnecting and parking sideways in front of your camper if towing. The online third party reservation company they use does not explain this or that this campground is on the side of a steep hill. We checked in on a Sunday and their offices were closed. The maintenance worker checked us in. He was very friendly and did his best to help everyone but because of this campgrounds strict check-in window four campers arrived around the same time which made this diffi