InTown Suites Extended Stay Salt Lake City UT - South

We're currently staying here for an extended visit, and it's very much a budget extended-stay spot that delivers exactly what you'd expect at this price—basic accommodations with no real frills. The room is a bit small, which makes it feel somewhat cramped, especially if you're used to bigger hotel rooms. That said, our room itself is reasonably comfortable. The bed works fine, and the shower is great—hot water with good pressure, which is honestly one of the best parts. The on-site laundry is super convenient—no need to leave the property to do a load, which is a big plus for longer stays. On the downside, there's a strange, persistent odor in the hallways (kind of musty/mildewy) that hits you every time you walk through. The other guests come across as kind of sketchy—there's a lot of

My husband and I are here so he can have his cancer surgery. we booked two weeks in advance. spent $600. Drove 9+ hours to get here. called 17 times from 12pm-7pm to let them know we would be late and left 2 voicemails to call us back. When we arrived we were told we would not be checking in because no one was on staff of even willing to come in. not even the person ONCALL. Now we are expected to sleep in the car and out $600 we didn't cave because my husband HAS CANCER. THEY JUST STEAL FROM CANCER PATIENTS.

I have been here for awhile and this place has been phenomenal. I have 2 small children with me and everyone who works here has been understanding when my grandbabies have melt downs or throw a little fit. Our room is nice and they always do a monthly spray for anything that isn't wanted here. I have never seen any bugs of any kind while being here. Management is amazing Nina is always here to help or answer any questions. She shows she cares about her guests and she cares about her job. The whole crew here are really amazing, couldn't be more pleased with my stay.

Do I really need to say much? Y'all should just know by now. Unless you don't. Then. All you need to know is the side doors do not allow re-entry. It sucks. The towel situation is kinda weird. I prefer being able to switch out my linens & such. But. Whatever. I also don't agree with the whole "housekeeping is only once a week in the circumstance wherein guest has booked another week in the same room," or whatever rule is going on. Super weird. And the outlets are not plentiful. The TVs are not able to pair with phones. Which is whatever. The microwave is weird; it locks when in use. The stove works. The hot water didn't run out for me even after I had the shower running for quite some time. Like. A really long time... Overall, it's great for the price and for the lifestyle of those not nee

Customer service is terrible. This particular location didn't have any availability so I switched to a different property. While I was there at the other property I found out that this location added me to the do not rent list. I was very curious because I made a point to clean up pretty thoroughly before I left. However, when I called the front desk Mary stated that I left wet towels in the bathroom. Even though supposedly they give you the towels. She said there was a stain in the carpet, but the room has wood floors. She also stated that there was sugar or Kool-Aid on the counters. Now that one really irritated me because why does she say it's Kool-Aid? I happen to be black and I was very offended by that. I would say don't ever stay here unless you're an old white person. That's the on