Inn of Naples, Tapestry Collection by Hilton

We stayed at this property in the past when it was a different hotel. It wasn't a good place to stay then and it isn't now either. The property is dark, dreary, dated, not clean and not nicely decorated. Carpet in halls & room is very soiled & room smells of a cover up scent but doesn't smell fresh. There is no landscaping in front of the property, but an empty corner of soil where one would expect grass, plants, shrubs or trees. I expected our stay to be better this time & thought the high room cost meant the property had been remodeled & updated. Wrong! This isn't the case. I wasn't greeted as I stood at the desk waiting to be checked in. The only conversation was to request my ID and to ask the make & color of my car. No thank you, hello, have a nice stay, nothing! There is a parking ch

Staff was good, Cindy at the breakfast bar was great. Nice pool area. Property isnt new, so just know that going in. Location works.

Positive: Plenty of usb and 12v outlets Negative: They neglected to inform me of the parking charge. Just added it as a seperate charge that i didnt see until the credit card bill.

AVOID!!! EXTREMELY DISSATISFIED!!! This hotel, and specifically our room, does not live up to the standard that I expect from Hilton, even at a "lower end" property! I have been Diamond with Hilton for nearly 30 years, and rarely have a complaint. Our shower is cold. When we reported this to the staff, they stated that the faucet in the room was known bad and would not warm up. They even said that they have regular guests that request the room because the faucet doesn't provide hot water. Staff told us that there was no other room available. They offered us a free breakfast, but that hardly makes up for cold showers. Next, when we went to the bar in the evening, we noticed that the ice was full of black debris! I would absolutely avoid this hotel. Edit: When we mentioned this to

Room wasn't all that dated, some nice work has been done, still has the old tub though. Biggest problem is the old socks smell. Also many reviews mention a washing machine or laundry room, sorry as of Feb 2026, no more. Definitely would not stay here if I was paying for with my own money. I was staying there for business so I dealt with the issues.