Inn at Pelican Bay

Ok let's start with the good before we get to the reality of the situation. Good mattress and great shower, that's it. Checkin process is terrible, nobody was there, line and a wait. Like your at an inn in vermont and everyone went skiing....The hotel is dated, one elevator means your always waiting and the place is just plain simple. For $600 a night you'd expect a bit more. The bar is really weak, I counted like 10 bottles, no excitement and no food, dingy and feels like a Hilton Garden Inn. Crazy humming noise every 30 seconds all night, enough to drive you mad. No clue where it was coming from. OFC, when we went to checkout nobody was at the desk, shocking. They are all nice and friendly when you see them, problem is just finding anyone when you need them. I would say you can do much b

Positive: Very convenient. Nice breakfast, and especially liked the guitar music during breakfast Negative: The quality of the shampoo, conditioner and body wash were all poor. To add insult to injury, the body wash container was empty and was never filled during our 10 day stay.

We selected this hotel based on its amazing reviews, and it's close proximity to a lot of fun things to do in the area. We were not disappointed! The rooms are absolutely beautiful with spacious bathrooms and very comfortable beds. They even have a little basket of wine selection and wine glasses for you. I thought that was a lovely touch! They have a lovely pool area, a jacuzzi, and even a fire pit to enjoy at night. The premises are impeccable. Breakfast is included and it does not disappoint! They even have a live guitar player to entertain you during your meal. This is such a lovely hotel and it exceeded our expectations. The staff is incredibly friendly! Jeff was so sweet when we checked in, and they allowed us a later check out as well. They have free beach Transportation which is on

Our initial check-in process was lackluster. The front desk person working was not the kindest and did not greet us upon arrival. She was very cold and a bit rude. With that said, the doorman who was working at the time was absolutely phenomenal! Highly personable, cared about our luggage, asked how our trip into town had gone so far, while getting us to our room efficiently while maintaining professionalism. Throughout the week the evening staff seem to be a little disgruntled and frazzled. Overall, it was a very nice stay. The pool and fire pit were great additions. The rooms could use a little bit of updating, but their overall feel was very clean and Comfortable. Yes, I would recommend.

We had stayed at the Ritz Carlton on the beach for a couple days for my wife’s conference. We wanted to experience the area for a long weekend, just not at the Ritz prices. The reviews for the Pelican Inn were overtop & it was reasonably priced. After our stay, we both saw why. The location was ideal & near to everything in Naples. The hotel has great amenities & is well kept. The best part was the customer service, especially Jeff the bartender who went out of his way to make sure I had my nightly Jameson & ginger ale. Jacob the bellman was also great. He gave us a great restaurant recommendation (Fernandez the Bull) ferried guest to beach & made sure we had beach chairs, an umbrella & ice cold water. There’s a reason this place consistently gets 5 stars. Keep up the great work. We’ll be