Hotel O Super Value Inn Richland

One of the worst hotels I’ve stayed in. You want to bring German roaches home with you to infest your house? Well, you’re in luck if you stay here! I reserved a king bed but was given “two queens” idk if they think we are stupid but they were definitely full size beds. They were incredibly uncomfortable. When we went to check in there wasn’t even someone in there for 20mins. When we went to check out there was no one there.. The room was full of bugs most of which were cockroaches. The shower had no hot water at all and the floors had stains. I set a freaking soda can down and there was a roach on it when I picked it back up. I would advise against this place and I’ll never come back. I’d rather sleep in a tent in the woods. Also, the lamp plugged in looked like the cord was cut and just t

All of the staff members that we dealt with were very friendly and helpful. The room was clean when we arrived and there were plenty of fresh towels. The room was in need of some repair. The carpet was threadbare by the door and the dresser looked like it had been dropped down a flight of stairs. These were minor items and my only real complaint was the water pressure. In order to get a shower, you had to squeeze up directly under the shower head. I talked to several other people who stayed on the first floor and they said they had no problems. Next time I will make my reservation early enough so that I can get a first floor room. All in all, it is a nice little motel and well worth the money that they charge.

We enjoyed our stay. A comfortable room, pleasant people, and food in easy walking distance. Would stay there again, if we were back that way. Liked the town, too .

The manager Walter is awesome. Made sure we had every thing we needed : IE extra pillows and towels. The first night at the hotel he let me do our laundry for free in the laundry room . told us great place to eat. Had a smile on his face every time we spoke and knew our names..

Well, where do I begin? How about I just list it from good to bad; but before I begin, be sure to bring your own towels.||||GOOD:||--The staff was friendly||--There was plenty of parking available||--The hotel has certainly done some upgrades in the past year and with quite a few more, they can eventually gain a 5 out of a one to 10||--Very convenient for a quick nap||||BAD:||--Room service certainly needs improvement; the staff did not take the time to do any cleaning here during our last visit; We had to speak to the front desk several times in reference to the carpet being dirty and no clean towels being brought in; and don't expect your sinks to be cleaned either||--The staff while nice, is very lackadaisical in cleaning. Most of them reside in the hotel and don't even get started clea