Hotel Healdsburg

This was our second year in a row choosing Healdsburg Hotel for our holiday vacation. My partner and I love this place, the architecture, atmosphere and staff are amazing! The parking lot is small but the valets|are skilled and kind. Our complementary breakfast was also outstanding. The room was outstanding! Bed maybe the most comfortable I’ve experienced in a hotel. And the large tub in the bathroom, my partner and I enjoyed a very relaxing soak. We will be back!

⸻ We stayed at Hotel Healdsburg for a friend’s birthday and a much-needed ladies’ night away from kids and husbands. The positives: • The room was clean. • We loved the location and the pool area. • Overall, the atmosphere of the hotel was nice. However, there were a few downsides: • We tried to check in early but that wasn’t possible, and even after 3 PM check-in was delayed because the system was slow. • For being one of the most expensive hotels in the area, we expected the rooms to be more spacious and soundproof. Unfortunately, they were smaller than expected, and noise carried easily. The next morning, while we were up early chatting and laughing, we received a knock at the door asking us to quiet down. • It left us feeling that the hotel didn’t match the “luxury” price tag. Over

Overall we had a really nice stay, but it’s impossible to recommend it given how expensive it was and what was included. The staff were all very nice and the location is great, but for what we paid we expected a LOT more. For $850/night all we got was a very sparse continental breakfast, a $2 packet of chips and a bag with some stale cookies. The hotel is in the heart of wine country and yet we weren't even given a bottle of wine, not even a cheap one. The complimentary breakfast was very limited and barely a step up from a holiday inn express who at least give toast and crappy bacon and sausages. $8 for two fried eggs is also absurd.||||The room itself was comfortable and clean and mostly well appointed, although why there was only one sink in the bathroom when the vanity was probably 12’

This hotel has a fantastic location and is beautifully decorated for the holidays, but unfortunately that’s where the positives end for me. I’ve never written a review like this, but the service was truly disappointing—more like a budget motel than a four-star property. The front desk made us feel like a bother rather than a guest, and no amenities were ever explained or offered.||While the style of the hotel wasn’t exactly my preference, that wasn’t the issue. Our room was adequate (although noisy due to being on the square). It was the consistently poor service that left such a negative impression and ultimately made me really dislike the hotel overall. I would not recommend it despite its great setting.

Positive: Location Negative: Overpriced