Homewood Suites by Hilton Dover - Rockaway
Dover, NJ · Extended stay hotel
- Address
- Homewood Suites by Hilton Dover - Rockaway, 2 Commerce Center Dr, Dover, NJ 07801
- Phone
- (973) 989-8899
- Website
- www.hilton.com/en/hotels/prndvhw-homewood-suites-dover-rockaway/?SEO_id=GMB-AMER-HG-PRNDVHW&y_source=1_MjA4Mjg0Ny03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Homewood Suites by Hilton Dover - Rockaway is a hotel located in Dover, NJ. It is one of 3 hotels listed in Dover. Its 4.2-star rating is slightly below the Dover city average of 4.4 stars. It ranks #3 among Dover hotels by combined rating and review volume. There are 10 photos associated with this location.
Customer Reviews
Convenient to the places I needed to be while in the area. Staff is amazing, all of them! From check in to breakfast to night auditors to check out a smooth and seamless transaction every time. They never raise an eyebrow when I ask for big trash bags (to clean our room after being there 4 or 5 days). Rooms are comfortable, and sizeable. Having a kitchenette makes meals easy. Only 2 things I wish they offered were an on demand coffee machine instead of thermopots and zero sugar drinks in the pantry other than water.
Although the beds and layout were fine, all of the other furniture, cabinets, rugs, lamps, etc., in our 2-bed suite, frankly, were in embarrassing condition. Ready to be junked, IMO. Spills, stains, rips, threads, scratches, cuts, overall, in abused condition. We were unpleasantly surprised (given the false advertisement that the hotel was "Renovated"). Honestly, I imagine that Goodwill and Salvation Army would not accept the items as donations.|Travel group
Positive: Harassing staff, extremely rude manager. This was a prepaid reservatio. Although I left 2 days before the prepaid reservation time, the manager refused to reimburse me for the remaining 2 days. Just horrible. experience Negative: ""
Room 218 smelled like dogs and the furniture definitely smelled like dogs and was chewed and scratched. Rug was scratched up. I paid to upgrade to this room. The bedroom and living room smelled like dogs were sleeping there. The SHOWER was either scalding or freezing.... no option in between.... literally. If they allow animals they should designate them animals only and not dupe you into an up charge.
Everything about this hotel is Awesome! However the 3 star rating is for the food options in this hotel. They are inedible. The breakfast and their Weds ONLY evening social resembles prison food. UPDATE: 2/11/26 The breakfast and evening social food remains the same. Hilton should not let this happen in this hotel. The food was inedible for dinner and breakfast. Some fruit is the only thing you can eat. Next time I will post pictures of the food if there is no change. I am a Diamond member.
Services
Top Hotels in Dover
| Name | Rating | Reviews |
|---|---|---|
| Moose Lodge #541 | ★★★★★ 4.7 | 20 reviews |
| TownePlace Suites by Marriott Dover Rockaway | ★★★★☆ 4.3 | 20 reviews |
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