Home2 Suites by Hilton Rowlett Rockwall Marina

Positive: Loved and appreciate the friendly staff- always smiled as we walked in and left the building for our events. Negative: I was kind of taken back with a tissue box with 3 crumbled up tissues to make it look filled. That day my daughter and I had runny nose and nose bleed. Good thing, I had some tissue from the restaurant we ate at. Overall, it was a well experience.

My hubby and I selected this hotel while on a business trip to Heath, Texas. The staff was accommodating and helpful. Heather and Josh were phenomenal - their hospitality was excellent. I highly recommend this hotel - it was clean, breakfast was delectable, and the amenities were enjoyable.

Location & quick check-in was great. Elevators were FREEZING & gym had a wet dirty smell, but appeared to be clean. Room was cold initially but quickly warmed up. Face if HVAC was coming off, but didn't impede changes. Bathroomfaucetwas too close to mirror to fully turn on, but water was warm / hot when needed.

The hotel was decent. The location is fine, and the view of the lake was nice. The view would have been better in the spring through early fall season. Service was mediocre. We requested a room refresh the morning of our second day, but we came back that evening to find that the request was not completed. The free breakfast was mediocre, but I was not expecting anything amazing. The price of the room was the best thing about it. I would stay here again. The area around the hotel is decent. I did not have any kind of uneasy feeling. I used this hotel for a good night's sleep at a very good price, and that is exactly what I received.

Overall, our stay at Home2 Suites by Hilton Rowlett Rockwall Marina was comfortable, with spacious rooms that made it very convenient for an extended stay or for travelers who like a little extra space. The location is great — right by the marina, with nice views and easy access to nearby restaurants and the lake. However, there were a few issues that stood out. The breakfast was the same every day, which got repetitive after a while. When we arrived, dishes were still in the dishwasher, and there were no dish soap or sponges provided, which made it inconvenient to clean up. The biggest issue was the strong smell throughout the hotel — we noticed it immediately upon entering and again in our room. We discovered it came from a plug-in air freshener that was so overpowering it gave us a he