Comfort Suites Lake Ray Hubbard

Rowlett, TX · Hotel

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Rowlett
#2
of 4 hotels
City Percentile
33%
rating percentile
Address
Comfort Suites Lake Ray Hubbard, 8701 E. Interstate - I-30, Rowlett, TX 75088
Phone
(972) 372-0589
Website
www.choicehotels.com/texas/rowlett/comfort-suites-hotels/tx562?mc=llgoxxpx

Comfort Suites Lake Ray Hubbard is a hotel located in Rowlett, TX. It is one of 4 hotels listed in Rowlett. Its 3.4-star rating is slightly below the Rowlett city average of 4.1 stars. It ranks #2 among Rowlett hotels by combined rating and review volume. There are 10 photos associated with this location.

Customer Reviews

Z655SXsusana · Jul 2023

I have to give this hotel a very mixed review. This hotel has seen better days, but our room was clean as well as the lobby/breakfast area. Let's start with the room. The bed was comfy, there were 5 small pillows on our King bed, and the towels were fluffy and big for a budget type hotel. However, the carpet was stained (not dirty, just stained), the shower wall was cracked, and the curtains had stains on them too. We slept fine, and had the things we needed including a refrigerator. ||The pool felt great on a really hot day, but the surrounding area needed to be cleaned- cigarette butts and bottle caps on the ground. There are only two or three chairs- there's a chaise lounge that is missing it's cushion so it can't be used. There were no pool towels outside, but the front desk had some.

Kingsx007 · Mar 2025

I've never stayed in a hotel so bad. When we first got to our room, the room wasn't cleaned. Okay, it happens. Second room, had been "cleaned" but was very very dirty. We pull the couch/bed out, and there was a toothbrush and other debris in there - except, no mattress. Third room, not even passable, but we had no choice. Light fixtures missing bulbs. Bathroom light, missing 3 of 5 bulbs. A gap in the door, you could slide a deck of cards through. Absolutely awful. Walked over the Home 2 Suites and begged for a room. Had to stay one night (out of 4) in this place. Teenaged daughter cried at how disgusting this hotel is.

★★☆☆☆ 2.0 Angie B. · Jul 2023

First time staying at this Comfort Suites and I expected more based upon other stays. Pros: comfortable bed Nice front desk staff Good location but construction is making access difficult right now with their exit closed. Decent price. Cons: Pillows have been washed so many times they’re balls now. Toilet in the room started running every few minutes. Bathtub and bath fixtures need a real cleaning or replacement. We opted to skip a shower. See pictures. Bathroom floor tile is cracked. Elevator is scary. The door slams shut and the whole thing rattles. Overall, I definitely won’t stay there again and may reconsider other Comfort Suites.

★★☆☆☆ 2.0 S Wiley · Mar 2024

The bed was comfortable. The bath had a tub that was cracked and faucet leaked so shower didn't get the full pressure. There was so much laughing and carrying on in The lobby at 3am that it made it hard to sleep. Called the lobby and desk clerk got it settled down after about 30 minutes. Breakfast items were a joke, no muffins, only toast. No eggs or meat items. No biscuits as the lady couldn't keep up. Coffee was warm, not hot. Very disappointed and not sure what kind of folks hang out there, but we will not stay there again.

★☆☆☆☆ 1.0 K Kellogg · Jan 2023

My experience with this particular hotel was horrible. At first, the TV & microwave didn't work. They fixed that. Then I went to go to bed and the sheets were dirty. The window doesn't have a safety barrier and the glass is broken. The elevator doesn't work. I had to use the stairs. I wouldn't mind if I wasn't disabled. I have limited mobility with stairs & get winded easily. The pictures I've attached is some of what is actually there. The staff was very kind, helpful and tries their very best with the limited items they had. It looked like the washing machine was broken too. It's old and the top lid was open with tools attached. The parking area has cigarette butts everywhere. I had to check out early because I couldn't stomach it anymore. This place needs to be shut down and have a comp

Services

Hotel

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