Holiday Inn Express & Suites Vandalia by IHG

Great spot for cross country travel. Hot breakfast, pool for kids, new modern furniture and felt very clean, (more renovations coming to open up the gym room it seemed). Many things (maybe everything) in our room seemed like they were remodeled within a month or so. Modern lighting in the rooms that made it feel more polished and comfortable: comfortable lighting options where you could have it pretty dark for someone sleeping while lighter in other parts of the room (my kids counted 13 different light switches because of built ins). Comfortable beds and pillows. Modern hall tree convenient for coats/luggage/kids backpacks. Also easy to control the temperature in the room. We liked it so much going in one direction cross country that we decided to stay in the same one on the way back.

Positive: Breakfast was okay Negative: There was a very strong fragrance in our room. We had to open the window for fresh air. There was mold in the bathroom around the tub. The shower curtain looked like it had been there awhile. The bathroom looked like it had been damaged.

During my recent stay, I was thoroughly impressed by the exceptional quality of both the accommodations and the breakfast offerings. The hotel bed was a highlight of my stay, providing unparalleled comfort that ensured a restful night's sleep. The mattress was perfectly supportive, and the linens were luxuriously soft, making it difficult to leave the bed each morning. The breakfast was equally impressive. The variety and quality of the food exceeded my expectations. From freshly baked pastries to a selection of hot dishes, everything was prepared to perfection.

The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. It is so good that this hotel was ready for cruel strom.

I've stayed at hundreds of IHG properties, and this is by far the worst I've ever experienced. It was so bad that I left My room was dirty, with dirt on the bedspread, and dead bugs in different places throughout the room. One of the curtains also had a large, fist-sized hole in it. I was only given one towel - not just one bath towel, but one towel total. No bath mat. No hand towel. No wash cloth. ONE towel. The worst part, though, was that the employee who checked me in made inappropriate comments about her body to me. Given the dirty condition of the room, and how uncomfortable she made me feel, I left. The owner offered me a full refund, and then reneged on that too, saying I had to reach out to IHG corporate if I wanted the rest of my points back. I am still fighting for the ful