Holiday Inn Express & Suites Tulare by IHG

We've stayed here before and it was great. Our stay this month was for 3 days. On night 2 I found a cockroach on sink counter. I caught it and brought it in a baggy to hotel reception. He was shocked and immediately killed it. He expressed his apologies. I was told they would report to management for review and compensation. No other rooms available as their was big event in town and hotels booked. I never heard back from management and no one remembers me reporting issue. Needless to say I lost a lot of sleep, my luggage is still outside. I'm taking things out and washing in hot water but I feel sick this happened. I'll never stay at this hotel again

Stains on the sheets, sofa, bedding. Room needs s|Deep cleaning. Not impressed at all by pool, spa, or exercise room. Breakfast was just ok. One guy at the front desk. Had a toilet clog, so he gave me the plunger because he had no back up. Would not recommend staying here. Frankly shocked that IHG would let this place fly a Holiday Inn Express flag.

Nice, modern property with a pool. Room (and bathrooms) above average size and well-appointed with desk, dresser, luggage rack, and closet wall unit. Pleasant lobby and breakfast area with a two-computer business center. Good breakfast buffet. Ihop next door and Habit Burger across the street. Great gateway for travel into Sequoia and Kings Canyon.

Such a clean looking and clean smelling hotel. No stench of smoke or weed. The beds were comfy and pillows were amazing! Breakfast was hot and plentiful. They could improve on room keys. We had to get new ones at least 6 times during our week stay. They just stop working. Nice little pool. (They need to make sure pool towels are out… they hardly ever had them)

AWFUL HOSPITALITY!!!!!! AND STEREOTYPING FROM EMPLOYEE. WE STAYED HERE ON 12/22 - THIS HOTEL IS INFESTED WITH ROACHES! AND SMELLED VERY BAD. MY HUSBAND SAW A COCKROACH ON FLOOR BY THE ROOM DOOR, WE GOT HERE LATE AND WE DIDN'T COMPLAIN. TV - NOT WORKING. NEXT MORNING MY FAMILY BROUGHT ME BREAKFAST TO ROOM. WHILE I WAS EATING MY BREAKFAST A ROACH WAS WALKING / CRAWLING ON TABLE!! I STOOD UP AND HAD TO THROW AWAY MY FOOD AWAY AND WENT TO COMPLAIN IN THE FRONT LOBBY. WHEN I MADE THE COMPLAIN AN EMPLOYEE THERE HAD THE AUDACITY TO STEREOTYPE SAYING "I WAS MEXICAN AND THAT HE WAS MEXICAN TOO AND WE SHOULD NOT BE AFRAID OR SURPRISED TO SEE A ROACH, LIKE WE HAVE NEVER SEEN A ROACH BEFORE" HE WROTE THE COMPLAIN IN A PEACE OF PAPER AND SAID HE WAS GOING TO SHOW THE MANAGEMENT, BUT THERE WAS NO GUARA