Holiday Inn Express & Suites Pearsall by IHG

Worst Holiday Inn , we most likely had the worse room in the whole building. Everything was broken, smelled horrible, all the carpet was stained looked like puke. Very dirty, lots of dirt under the mattress. All corners of the room had loads of spider webs like it never was cleaned. Corner chair had a thick layer of dust. We went to the staff working to switch us to a new room but the hotel was booked. He said he would upgrade us in the morning at no charge and apologized. When morning came he was gone and other staff said all he could do was give us another room we got our other room and it was cleaner but things broke and no hot water. Since it was non refundable we just stayed since we had only booked it for 2nights. Pool was dirty and not heated as advertised, gym was out of service du

Positive: "" Negative: Dirty rooms x2, then 3rd room and air conditioner did not work, requested refund so I can drive home, he says he wants opportunity to make it better, with ac not cold..

My arrival was met with a friendly greeting by the receptionist. I'm known as I have stayed here before. It's makes me feel appreciated. My room was clean and the temperature was comfortable. My bed and pillows were perfect. The shower was great. The fitness room was roomy with plenty of exercise equipment. I did not partake in the breakfast, however it looked great.

Not a lot of options for hotel in pearsall, I come here all the time for work and stay at this place only out of convenience, but for years I've been coming here the cold shower situation hasn't improved, it's less than 50/50 that you'll not be taking a old shower. I will say the staff are great, always friendly and remember my name, but ownership and lam of maintenance/updates have killed this place. probably going to drive further away to stay amd pay more simply to get a decent shower. Also, oddly the coffee is also cold a lot in the morning too... But still better than te showers...

I had such a great stay at the Holiday Inn Express in Pearsall, TX! The staff were super friendly and welcoming from the moment I walked in. The rooms were spotless, comfortable, and smelled fresh. The beds were really cozy, and I slept so well. The breakfast was delicious with plenty of options to choose from, and everything was nice and hot. The location is convenient and easy to find too. Overall, an excellent experience. I’ll definitely be coming back next time I’m in town!