Holiday Inn Express St Paul S - Inver Grove Hgts by IHG

Nice hotel, friendly staff, service is timely . No problems checking in, the room was ready as soon as I got there. There is a small pool, clean pool area. There tends to be a lot of kids at this place so plan on running and banging untill 10 when pool closes. Their kids to be expected but after 10 pretty quiet. The breakfast buffet is very good , clean and well stocked. Always an attendant on staff to help. Overall price and quality match for the budget.

Paid 430 for a 125 dollar room. They but nice new sink on crappie broken chest. The room noise was like sleeping with elephants. The lobby was nice but breakfast was very lacking. No newspaper. Just very disappointed, for 430, I could have stayed at a nicer place. Used to love and respect Holiday forgot, bathroom door wouldn’t stay shut unless you forced shut

Place was great with a few exceptions. Shares a parking lot with B52, a restaurant, and makes finding parking a pain, especially since I drive a company truck. I was put on the first floor and the meeting room is in between rooms. Many people moving in front of door and late. Breakfast goes from 6am weekdays to 7 am weekend. I work 7 days a week same time. I try to be understanding since I know its a hotel and people are people. Housekeeping was in piint and the place real clean.

I rarely leave negative reviews, but our experience at this hotel was unacceptable. The property is extremely run-down and poorly maintained. Upon arrival, it was clear that cleanliness was not a priority — the carpets were buckling throughout the hallways and our room, posing a tripping hazard, and the pull-out mattress was covered in stains, crumbs, and old food. Even worse, the toilet in our room broke during our stay, forcing our entire family to use the public restroom on the first floor, where the door locks were also broken, creating a security issue. The bathroom fan in our room was also non-functional, which only added to the discomfort. Overall, the condition of the hotel made it very hard to relax or feel safe. For the price and based on the photos online, we expected some

When I first started coming here it was very pleasant but then the general manager walks into my room with a DO NOT DISTURB sign on my door and I was in my boxers and sleeping. No clue why No answer was given when I complained to front desk. Then told I’d be comped points and or a free night stay.. nothing was given till I complained to IHG rewards the general manager don’t care even though she was in the wrong for entering my room without permission and invaded my privacy. Stay away unless you like your privacy invaded.. update still no response from the hotel. They don’t care about privacy