Holiday Inn Express Prince Frederick, an IHG Hotel

The front counter staff were very polite and friendly. The female morning breakfast attendant was amazing and made sure everyone had plenty to eat. I enjoyed the pool and the complimentary breakfast was great. As for the room. Quite spacious, the bed was comfortable and not getting woke up by a knock on the door was very accommodating. Many other hotel chains do that.

Good place to stay in Prince Frederick. The room was clean, fairly modern, and the bed and pillows were comfortable. The staff were friendly. We did not use the pool or fitness center. The hotel has breakfast in the morning and there is a Dunkin’ Donuts next door.

We were in town for a family member's funeral service, staying just one night at the Holiday Inn Express - Prince Frederick. The front desk staff was so helpful and kind. We inquired at check-in about the possibility of stopping by after the service to quickly change for our car ride back to NC. "Absolutely not a problem" was the response and even offered that if our room had not yet been cleaned we were welcome to use it for changing. So wonderful. And when we did return in the afternoon the front desk staff offered us another room to change in if we wished. We opted to just use the first floor restrooms. Of course, should we return to the area, Holiday Inn Expeaa - Prince Frederick is our ONLY choice. Thank you all!

Had the worst experience I ever had at a hotel at this location. Sadly I have to say if anyone is African-American they shouldn't go to this location. My fiance and I were treated terrible by the morning front desk agents and manager. We got in late at 3am and one of the cleaners mistakenly knocked on our door at 745am, waking us up early. I went to the front desk to mention it and they gave a fake apology. I asked about a later check out time and said we have to run and do something real quick but I'll be back. The front desk agent said she would speak to the manager and took my phone number to give me a call. We never said anything about checking out. I went to run my errand and less than 30 minutes later when I came back it was before 10:00 a.m. and they were cleaning out the room. They

I stayed at this hotel for three nights for work. The hotel is clean, the reception staff are excellent and very friendly, and there is a heated, clean swimming pool. However, what really bothered me was the room service. They changed the towels, but they did not change the bed sheets during my entire stay, nor did they make the bed—they left it as it was. This was disappointing and below the expected standard for a hotel of this level.