Hilton Garden Inn Portland/Beaverton

Well we went from a Hilton in Kalispell that was one of the nicest ones we ever stayed at to this place… can’t say it’s the worst we ever stayed at but it’s very very close-first off when your digital key room is a different one then you selected should be a giant red flag-we selected a room at the end of the hall on the top floor only to be sent a digital key for a room in the middle of the hall on the third floor-pointed this out as soon as we checked in and the snarky desk clerk said “you can’t check in the day before” when I said we already selected a room- was told there was a housekeeping issue.. we were given a room on the top floor and it wasn’t even the room type we booked but after a day long drive we were just too tired-we get a food and beverage credit as Diamond members that w

Positive: Location was great for my needs. Front desk staff was very professional and helpful Negative: There was a mold smell in the bathroom of my room and the common restrooms. The housekeeping is not daily unless you request it, which means you have to go to the front desk for refills on the few amenities they provided like coffee or toilet paper.

Perfect for the whole family. Lobby area was spacious and has enough seating for family to hang out and play board games. Breakfast and service were great. We enjoyed the bar too. Rooms were clean. Jacuzzi and pool area were well maintained. We were able to book 2 adjacent rooms with door access to each other so kids can run around between 2 rooms.

I am new to this sales territory. Found a great spot to call my home base here in Portland. Great conversation and people hanging out at the restaurant and bar. Brian the bartender was awesome to interact with. You can tell he loves what he does. He called many customers by their first name and made sure the customer was happy. Will definitely be hanging out here more on business travel

During our stay, no staff member checked in to see whether we needed fresh towels, housekeeping, or any room service. We felt completely unattended throughout our visit. The breakfast experience was especially disappointing. Although breakfast was charged separately, the options were extremely limited for us. Nearly all items in the buffet contained ham, pork, or beef, with no consideration for guests who do not eat meat. The only items available to us were bread and butter. When I raised this concern with the staff member present in the breakfast area, she simply said, “I apologize,” without offering any meaningful alternative. Later, we were served what appeared to be leftover cheese omelette from the previous day. There were no basic options such as pancakes, waffles, or boiled eggs —