Hampton Inn & Suites Walla Walla

Toilet didn’t flush from check-in and took two days and three maintenance visits to fix. Couldn’t be moved to another room. The hotel feels dated and not very clean — sticky counters, stained chair, and dusty bathroom. We had to request maid service after the second day. One afternoon, an employee entered our room without knocking while my husband was in his boxers, and there was no “Do Not Disturb” sign provided. Staff did leave a handwritten apology, water, and popcorn, which we appreciated, and breakfast was hot and fresh. Still, for $208/night, this stay was far too stressful and not worth the value.

I couldn't complain with what I saw in my room because I checked in late and didn't have the patience to be moved to another room. Hair all over the shower. After I cleaned that and then showered myself, I went to the bed, opened the blanket and sheets and found more hair... and... snot dried up in the sheet and blanket. I went to the closet to grab the spare blanket and sheets. I threw the dirty sheets and blanket onto the floor and placed the spare in its place and went to sleep. Be sure to ask for a truly clean room when you check in, and you can reference my review. I was in room 101. Absolutely disgusting. I'll be talking to a staff member in the morning about this.

Four of us were in Walla Walla Washington from the Portland area for a wine tasting outing. This was our second time stayiong at this location. The experience was better than excellent. The staff were very friendly, and they treated us like family. They have a great continental breakfast that is put together by Vickie. She does an outstanding job on making sure the breakfast is replenished at all times, and the food is always hot, if that is what you're getting. Vickie is very personable, and goes the extra mile. The rooms were very clean, roomy, and comfortable. It was a great stay!!

We had not been to Walla Walla before and chose this location to hopefully have a quiet room away from the noise of town. That choice worked out well.||It is a couple of miles from the main part of town, which is well within reasonable walking distance for me. So walking into town, having a nice dinner, and visiting some of the shops before returning to the room was a nice evening. ||The breakfast is good. I enjoyed a waffle and my wife really appreciated the fresh fruit.||The only negative for our stay is that the keycard entry at the side of the building by the stairs was malfunctioning, so we needed to use the lobby entrance each time we returned.

Positive: Location as good and breakfast was good. Negative: Room was dirty. Bed was horrible. Heat and air barely did anything. No service even with 3 nights. Had to take out trash and get towels ourselves. Lot of dogs at hotel.