Best Western Plus Walla Walla Suites Inn

We had a great stay here last weekend, are going back again in a couple of weeks. Their breakfast program is top notch at a great value.. Strongly recomended..

The breakfasts were amazing. Fresh custom made omelets made by the wonderful chefs, fruit, waffles, muffins, scrambled eggs, bacon, toast juice, coffee and even more. Room service was wonderful,also the pool and laundry. The desk clerk were so helpful, professional and friendly which is very important. The location is safe and good lighting at night.

My wife and I made a reservation for tonight. (There is a no refund policy of the reservation fee this close to the check-in time), which is understandable .) We were headed to Adam West days, our first time, and we were so excited!! However, we were not able to kennel our dogs as the complete, correct paperwork was not given to us from our vet that we use. My wife called the front desk and explained our problem to the manager, Tova(spelling?). She understood and said she would be happy to refund the full amount, due to the situation. (Our dogs do not like being in the rooms alone and will bark the whole time we would be gone.) Tova is super friendly and professional and an AWESOME ambassador for the Best Western company. She truly went above and beyond. She is one of the reasons we only s

Positive: Quiet, great location. Negative: Mattress was too firm.

We thoroughly enjoyed our week long stay. The bed was comfortable and the linens a good quality. We had a room with a shower not a tub/shower and didn't know that we could request it. The change was made once we were there which was quite accommodating. |The breakfasts were wonderful. Definitely a step above anything we've encountered: Omelets made to order, cut up red potatoes, scrambled eggs which were light and fluffy. Everyone we encountered was polite.|The only "complaint": the quality of the toilet tissue and regular tissue was flimsy and the towels were thin and rough. BUT the washcloths were plush!|The location was central to downdown and highway entrances.