Hampton Inn & Suites New Albany Columbus

I had an amazing stay at the Hampton Inn! The hotel was extremely clean, comfortable, and well maintained. From the moment I walked in, I felt welcomed. The customer service was outstanding and truly made the experience even better. The morning front desk staff member was especially memorable very friendly, professional, and welcoming. She had a pretty face and beautiful curly hair, and her warm personality made check in smooth and enjoyable. She went above and beyond to make sure everything was perfect during my stay.

Breakfast was a wonderful experience. Such a wide variety to choose from. Jeff was a great guy to talk with, you can tell he truely cares for his job and enjoys it. His personal touches to improve the taste and variety of food available. Hotel room was great as well. Good job would recommend this hotel to everyone

Positive: Location, Location, Location....my husband was having surgery at the nearby hospital, so this made the situation much less stressful and I didn't have to travel back and forth to home. Staff in the breakfast area was amazing!! Negative: The flooring and carpet in the room felt damp and not totally clean as I did not like to walk in my bare feet. Of course it was extremely hot and humid, but I would have thought the AC would have taken care of that.

When I arrived to the property it was a surprise for my wife for our wedding anniversary. I went to check in and was greeted with joy, smiles and love. I got checked in and got into my clean room where I was so happy to be. My wife needed more towels and I called down for more and they had them to me within 3 minutes. I’m very happy with the hospitality of this hotel and the amazing breakfast. Me and my wife didn’t have to go buy breakfast because of how amazing the hotel breakfast was. My wife and I are so happy with the hotel choice this was a 10/10 experience I will be back again.

The hotel was nice. Very quiet. The breakfast was good. We only eat carnivore-ish, and the meat and egg selection were great. The beds were a little creaky metal when getting on and off the bed, but otherwise comfortable. The room was clean. They stated they were remodeling some rooms, but we were there over the holiday weekend and didn't hear or see any construction. We definitely would stay here again.