Hampton Inn & Suites Boston/Stoughton

Were promised a hot breakfast the morning after our stay and never received it. Hotel said it was allowed to reopen after being used as a migrant shelter, earlier than anticipated and therefore was not equipped to provide us the hotel breakfast advertised on its website

I don't typically write reviews, especially ones that aren't great, but since I didn't even get a phone call back .... For a stay on July 21, 2023, I asked for, and prepaid for (non refundable), a room with two queen beds. We showed up late after a concert in the rain, to a room with one king size bed .... for three adults. I had to go downstairs to try to fix this, but was told they were sold out, so they gave us a "suite" ... how nice. Not. I didn't need a kitchenette and a desk, just two beds and a shower. So they said to use the pull out sofa and that bedding was in the closet. Went back up. No linens in the closet, so back down I go at 1:30am. I get the linens, figure out how the sofa bed unfolds, go to make the bed .... two fitted sheets. I give up at this point, being so tired. Fi

The staff was beyond helpful! Very much accommodating and willing to help with anything and everything we needed. Highly recommend them!! A huge shout out to JC and the lovely ladies up front! Thank you guys for everything.

The Hampton Inn itself is a little on the run down side. The bathroom was peeling and mold was growing. The carpets held stains in them and while it is pet friendly and some stains are to be expected there was an awful lot. There were no cameras in the stairwell for safety. The lobby smelt strongly of cigarette smoke at times as well. However , on the flip side the staff was absolutely incredible!! They were nice and attentive and genuinely seemed to care about us and our stay. These workers were some of the best I have ever encountered and definitely made the hotel worth coming back too.

Closed and under construction or something, they couldn’t be bothered to update their website. Probably flooding? Lookout for mold