Hampton Inn & Suites Altus

I find it absolutely appalling the way this establishment treats the families of our service members who come to Altus to visit them. I had to come back and revisit this and change what I said in my review, since I reviewed this property before I interacted with the kid at the front desk. We were in Altus to visit a family member who is stationed at the Air Force base in town. We had to get two rooms because we had our two kids with us. The first set of rooms were absolutely disgusting and falling apart. The toilet in our kids' room was stopped up and wouldn't flush, so the kid at the desk offers us a plunger to deal with someone else's excrement. I wasn't going for that, so he put us on the second floor in two different rooms that were even more filthy and falling apart. The shower had di

This is a very tired Hampton Inn. It desperately needs a remodel.|Curtains had a rip in them, grout on the bathroom floor were very dirty. Shower was well used, in need of a remodel.||Furnishings are old, banged up and in need of replacing.||On the plus side, the staff was friendly and helpful, breakfast was a standard Hampton inn offering.||If there was another Hilton property in Altus, I would definitely not stay at this hotel.||Hilton, if you are listening, either remodel or demolish this hotel property!!!

Positive: Location Negative: It is not clean and smells bad

Very nice hotel. Clean and comfortable facilities. $50 pet fee seemed a bit high, but better than what some other places charge. Only thing that wasn't comfortable was the squatty potty.....

I was there for 11 days if I could have stayed somewhere else I would have done that. The rooms are not to par for a Hilton Brand. The blankets and pillow have yellow stains. The wallpaper of the bathroom are peeling away and the caulking around the bathtub by the wall it is all cracked and the bathtub stopper was off. The AC cover in the room was hanging off, when I called the attendant to let them know they said they would send the technician. It was until 30-45 minutes after to check he was like I looked for him but I guess he is gone!! This is one place I will never stay again. Highly disappointed!!!