Hampton Inn Brownwood

I travel for work so I always try to give fair and balanced review. Stay date: 2/24-25. Pro: Great location in the middle of town, the gentleman at the desk was friendly enough when I checked in the night before, ample parking, the room was very clean and bed was comfortable. Con: There was just one and it was a big one: No hot water the night I checked in and throughout my one night stay. When you have to work the next day, it’s a critical need for a warm shower to bathe in. Went down and told the front desk, but the guy said, “Yeah we have issues with it” and said no more. So I went to work without a shower. I think once this issue is truly resolved, it will be a good hotel for the cost associated.

We spent one night at this hotel. The rooms are very basic. They look average. We had issues with hot water. You have to let it run for a good ten minutes before it gets warm enough to be able to bathe. The bed was not the greatest. Sheets would not stay on. There’s a small fridge where we kept our drinks. Window blinds were hard to pull down. Definitely needs some work.

Positive: Staff nice. Room clean Negative: Rain buckets from dripping in the hotel. Room wasn't ready until after 3:30. Check-in is at 3 pm.

The rooms are small with basic furniture. The bed was not comfortable. The sheets would not stay on. The shower took 10 minutes to get hot. Then it was just hot enough to bathe. There wasn’t any place to set your clothes in the bathroom. For $160.00 a night, I feel it’s overpriced. Breakfast wasn’t great either. They still put bibles in their rooms! Kudos for that. In walking distance to a few restaurants.

Not a good hotel at all. The nicest thing was the lady that checked me in. My room smelled old and like mildew and the door would only close if I slammed it. The two ladies at the front desk this morning didn't speak or acknowledge me at all and I have my own opinion about that but I'll keep it to myself. But, if you're in the hospitality line of work you should be hospitable to all regardless of their color or find a new field of work.