Grand Traverse Resort and Spa

Positive: "" Negative: Lots of issues during visit, unfortunately

We took advantage of the Valentines Day special and it was beautiful! The brunch. Buffet at Aerie was Marie Gras themed and high class. Enjoyed the outdoor hot tubs during winter and the comfortable and relaxing bed!

The Grand Traverse Resort was nice, clean and met expectations for a resort, however it missed the boat for our family vacation during the special vacation time between Christmas and New Years. The resort had excellent shopping, an extensive fitness club/pool area, and bright indoor tennis courts. The resort seemed to make few accommodations/changes for the massive amount of families/young children staying there during this vacation period and snowstorm. This most exhibited itself when it came to food options which were not kid friendly and limited. The luxurious tower restaurant was not appropriate for our family and the beautiful Niijii restaurant featured a fancy limited menu that didn't appeal to us or our small children. That left Jack's Taproom that had very few first come first serv

The hotel is well run, rooms are large, have great views, and have all the amenities. The pool and saunas in the spa are wonderful. You have to ask to get access to the locker room and has the little sauna's and showers, but it's certainly a nice upgrade. So far the only problem I found is the TV is not a smart TV, old style with pay-per-view, but not a big deal.

I just can't give this place a better rating. Room was fine, but climate control would not make the room any warmer than 68 degrees. We stayed for new years eve. Went to the Aerie restaurant on the top floor. Place was cold, though there were heaters at the tables. Still was cold. Some of the food came out luke warm/cold. It was not, in any way, worth $125 per person. The wine menu was a bit ridiculous with some wine glasses over $25. I guess if the food was better maybe it would make more sense. The sports bar was cozy, but the bartenders were just off. There were a few people in there sitting at the bar flagging down the bartenders to literally beg for drinks. We ended up leaving and had to flag one of the two guys down just to get the bill and it wasn't really that crowded. We've nev