Glacier Hill Lakes RV Resort

The lady who is the assistant manager is very condescending. She came up to me and my family with a nasty attitude asking us what lot number we stayed out. We told her our lot number, and she continued to be rude to us and asked us who owned the camper. We told her who owned it! And she continued to stare at us at the pool area. Making us feel really uncomfortable about staying at a place we pay to stay at. She’s all concerned about people sneaking into the pool area, but has no concerns about her friend who was vaping around many children. Very unprofessional and unwelcoming.

⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about this campground! From the moment I arrived, everything was clean, peaceful, and well-maintained. The sites are spacious and the amenities are top-notch, making it a perfect place to relax and enjoy nature. What truly made my stay exceptional were the two amazing managers, Michelle and Amanda. These two go above and beyond every single day. They’re friendly, professional, and genuinely care about making sure every guest feels welcome and taken care of. Whether it was answering questions, helping with local tips, or just being a kind face around the grounds, Michelle and Amanda made all the difference. You can tell they take pride in what they do—and it shows. I’ve stayed at a lot of campgrounds over the years, but this one stands out because

We were supposed to camp there and had to change our reservation by one day because of high winds. We called the resort and they told us we had to contact Campspot to change. They said we had to cancel and then make another reservation using the credit from the cancellation, which we did. Then, the charge shows up nowhere on the checkout. We reached out to the resort’s manager and Campspot, which has no telephone to talk to someone. We waited over 24 hours for help to no avail. When we called the resort after 24 hours, we were told she was sorry we were out $65 , but there was nothing they could do. So we were out $65 with no place to camp. The manager did admit at one time the her assistant manager could have just changed the date and no one will take responsibility. Beware of Glacier Hil

I booked a campsite for a short weekend get away. It took 3 phone calls and 1 email to get information regarding check in and such. When we arrive there was no office staff, only a very young lady at the "camp store". We had to ask a permanent camper where our site was. It was butted up to a wall and we were nose to butt with the camper next to us. There was no room to move. Our fire pit was in between 2 large bushes so if we had a fire we would have started a large brush fire. I have since tried to email the office staff twice and have gotten no reply. I should have listen to the other reviews regarding the staff and campground. I would not recommend this campground for a family spot. There would have been even less breathing room had there been more than just me my husband and my dog.

My sister and I rented a spot and set up autopay. On the 7th, they hadn’t taken the rent from the authorized card, told her to pay online and charged a late fee. Then they tried to take the money from my card. We decided to terminate our month to month lease and they tried two times to get $25 from my card. Now they refuse to return the money they already said they would and claim we signed a year lease. They didn’t even give us the open spot we picked out, but gave us a spot that might barely fit her camper.