Garner Hotel Liberty Lake by IHG

I've been staying at Garner since before it was Garner/IGH. It's improved over time with the overall quality of the hotel the best I've seen yet. All of the transition construction is finished, which certainly helps! The rooms are comfortable, particularly the beds, with pillows labeled soft and hard. There is a fridge and a microwave in each room. The lobby has a coffee maker that grinds coffee before brewing each cup. It's available all day as is water (this last week was cucumber water). There is breakfast in the AM - it's early - 6am to 9am, or 9:30 on weekends. I'm an early riser so that works for me. The food is great! Scrambled eggs (fresh), sausage links or patties and sausage crumbles. You can make a breakfast bowl, or burritos/tacos (flour tortillas are available). Th

I thought this was a new hotel but it is just an old quality inn being refurbished and rebranded as an IHG hotel. When I booked the room the hotel website said the hot tub was broken but should be back in service on September 7. It was still broken on September 24. The pool was heated though and warm.||If I had known the place was still under construction I never would have booked a room here. Also by the early morning noise I think the hotel is located next to a drag strip, lots of loud early morning traffic.||The wifi would not work in our room until I tried the wifi named Quality Inn. After that it worked ok.||||Breakfast was nasty! The eggs were so dry I think they had been out for a few days. The sausage type things were even worse

This place has potential, but it isn't there yet. Booked here with full intention to have my kids play in the pool and wasn't told until check in that the pool was down. Was not offered a discount, which I found disappointing. Newer items and comfy furnishings, but lots of little things wrong: No difference between hot and cold on the sink, phone in our room didn't work (so we had to walk down to the front desk twice when things were wrong in our room); also our room had 2 tvs, but only one remote. Hide-a-bed still had the factory plastic all over it and they didn't even provide a fitted sheet. The room was big and they are heading in a right direction, but I wish that I stayed a half of a mile up the road for less money and a complete stay.

Positive: Nothing Negative: The pictures didn?t match the room. Thought we were getting something a little more because we paid more. The furniture was old and worn and overall the room had a very ?used? feel. The bed was at least comfortable

My sister and I had the opportunity to stay at the Garner Hotel over the weekend, and I cannot say enough amazing things about our experience! The staff was wonderful—so kind and welcoming—and even made fresh cookies for our kiddos before they went swimming. They truly made us feel right at home. The rooms look incredible compared to the old Quality Inn style—everything is completely updated and beautiful! Even though we live just five minutes away, this will definitely be my top recommendation for family and friends. It’s truly a home away from home. 10/10 experience!