FairBridge Inn & Suites East of Cleveland

The worst hotel I have ever stayed in. When we first walked in you got hit with cigarette smoke. When we were given our room number we went to go get our room and the key wouldn't work, we went back to desk to get the key fixed and when we returned to the room again, it still didn't work. We thought we heard someone so we knocked and someone was in the room that the front attendant gave us. We then went back up to the desk another time and the attendant gave us another room which wa supposed to be a non smoking room and it reeked like smoke. This hotel has smoking and non smoking rooms right next to each other which makes no sense because they share the same ventilation system. Once we got into the room the lights didn't work, we messed with a switch a few times and they finally turned on,

We checked in for 3 days ,The place was dirty , I had my baby with me and I felt so uncomfortable, the bed sheets were dirty , burnt and had smoke ashes on it .. I felt so disgusted to have my 2 month old baby in that hotel , the microwave was also extremely dirty and it hasn’t been cleaned in the 3 days I was there . Their service was also very bad and unwelcoming! 100% don’t recommend it ! It may be cheap but it’s very bad , I even asked for them to service the room and when we got back they only took out the garbage and gave us new towel , the bed was still unspread and the sheets were dirty and I asked them why it hasn’t been serviced properly and they gave me sheets and told me to do it myself

Positive: The beds were comfy and the room was huge! Negative: The bathroom was filthy including stains on the towels. The pillows were so lumpy it was ridiculous!!!

Do not go here. The staff will steal your stuff out your room when your not there. Literally went inside of my wife's suitcase and stole her jewelry. They stole change out of drawer that I was using. They have mice running through the lobby area. They also have roaches. Not to mention they released my deposit to some card that wasn't mine, then claimed it was our cards. They Don't have a higher up to report, they run it themselves. Don't go there!!

Absolutely Disgusting – Avoid at All Costs I don’t usually leave reviews, but this place was unacceptable. When I arrived, I found a dead bug on the bed, and that was just the beginning. The sheets and pillowcases were visibly dirty – stained and clearly not washed. The bathroom was disgusting. It was clear no one had bothered to properly clean the room. When I brought this to the staff’s attention he apologized, but they refused to issue a refund because I booked through a third-party. Zero accountability, zero concern for guest safety or hygiene. I've stayed in budget hotels before, but this was a new low. Do yourself a favor and book literally anywhere else. Filthy, unprofessional, and not worth a cent.