Extended Stay America Premier Suites- Austin - Kyle

Booked 2 nights with a small dog. Check in was fast and easy, staff was very friendly the whole time. Brand new property, very clean. Our suite was very nice and clean. Location was great and easy to get to. I would definitely recommend this hotel and would stay there again. Wonderful stay.

We LOVED our stay here! The whole staff was amazing and kind. The room was extremely clean! It’s in walking distance to the Walmart and couple other stores and restaurants. We highly recommend staying here!

I stay here for a month. If not because of my work location too far, i will stay here forever. Great room. Clean. Good hospitality. Great service. The best location. Closed to everything you need. It is family friendly as well event ough I'm not here with family. Great works ESA Kyle Team! Thumbs up from Greatech team.

Overall, this stay was about what you would expect for the price point. However, the customer service that I received during my stay was disappointing at best. During the entirety of my two-night stay neither my laptop, my phone or my wife's phone could you connect to the internet. We informed the front desk of this issue and they said they would be of no help but gave us a number to call instead. We called this number twice, each time being on the phone for over 45 minutes. Tech support was unable to resolve the issue and largely unhelpful at troubleshooting. We were told they would call us back with a solution, but they never did. I don't know how you be a brand new hotel in 2025 and not offer Wi-Fi to your customers. I even wrote to corporate after my stay and heard nothing back. Spend

The bed / sheets was stinky and had stuff on them , Alexandria is the only rude front desk worker the others was sweet though. I was here for 3 weeks , I wouldn’t go back. Not worth the money. Nice hotel but sheets was nasty and remote didn’t work. Internet was completely trash.