Elan Hotel

We had a great stay at Elan Hotel! The hospitality was excellent, and the staff truly went above and beyond to accommodate any needs or concerns. We loved the complimentary coffee and drinks, and the electric chargers in the parking were a big plus. Overall, their thoughtful service made our stay wonderful.

Positive: Location Negative: I didn't like being questioned about if I'm staying there when I had a card to open the door, in there presence, but they didn't question the white customers.

Overall I would rate this as a 2-star hotel given the lack of amenities, parking situation, and lack of food options in the hotel. However, I want to give kudos to David at the front desk, who provided great service in changing my reservation and refunding the remaining nights when I had to depart suddenly due to a family emergency. I’d only stay here again if I had business in the area for a short stay, and wouldn’t consider it for a vacation or lengthy stay.||Likes: Location is convenient, in walking distance of Beverly Center and Cedars Sinai. Self-parking available, which is rare in this area, where most hotels only offer valet. Room includes microwave and mini fridge. A/C works well and quickly. Hard floor (laminate probably) preferable over carpet for me. Clean room on the 2nd floor.

DON’T STAY HERE. This was one of the worst hotel experiences I have ever had. It started with our reservation. We specifically booked and were promised a two-bed room, which was not honored upon arrival. Instead, we were placed in a room that was far smaller and completely inadequate for our needs. The room itself was extremely small and poorly furnished. There wasn’t even a sofa or comfortable seating area to sit and watch TV. The layout felt cramped, awkward, and poorly designed — which makes sense, because this building is clearly a converted elder care facility, not a purpose-built hotel. Wheelchair accessibility was grossly misrepresented. The room labeled as “accessible” could not properly accommodate a wheelchair. We had to move furniture just to allow basic navigation and turning s

Because my husband was having heart surgery at Cedar Sinai, I needed a hotel that was close to the hospital, clean, comfortable and affordable since it would be for a week. Elan Hotel provided all of those essentials. The staff, particularly Millie, were efficient and kind. Housekeeping kept the room spotless. It was quiet! They have a refrigerator, microwave and coffee maker in the room, plus coffee and tea every morning in the lobby. The room had every amenity one needs, including great pillows. And, you can park your own car, avoiding valet fees. This felt huge. Proximity to Cedars as well as so many great restaurants and shopping was a wonderful bonus. I can’t recommend Elan Hotel more highly.