Econo Lodge Willowbrook

Everything was fine. The person who checked me in was polite and very good. Everything in the room worked fine. The bed was comfortable and I slept well. Plus, I got to have dinner at Dell Rhea:s Chicken Basket, one of my favorite places.

This hotel is a hidden gem!!! Its very very clean, modern, the room ive been in is all remodeled . IIts like brand new.. Floors are very nice no carpet which is a huge plus, Beds and pillows are super comfy. I sleep great here... Nice desk area, microwave, fridge with little freezer. Even the heater/ ac is new in the room. All the staff are very nice and make you feel at home . Thank you for that 😊 This is my go to hotel in area. I've been to many hotels and for the price and what you get here you won't find anywhere else in chicago area. I've been very happy everytime I've stay here.. Hghly recommend. A+++

The advertising said pool, exercise room was gone, there was no breakfast so everything that I checked on my filter they didn’t have since Covid according to the front desk staff. They would cancel the booking however the money would not go back onto my card for 5 to 7 days so then I wouldn’t have the money to get another room. He naturally blamed this on someone else other than the hotel staff. People were walking around everywhere all hours of the night-as I think this would make people with children uncomfortable. we were driving 6 hours to get there and I called the previous day to ask the person if we arrived early could we just swim or sit at the pool in time. The lady on the phone said yes you mam ,then when we got there we found out there isn’t

I absolutely love this hotel! From the room to the location to the customer service! I was treated like I was at the Hilton! Norman the young man at the front desk has a heart of gold! Always pleasant and made my stay much more enjoyable by his positive energy! He is so hard working and deserves a raise! He has been the nicest person I ever encountered while staying at a hotel and for that reason alone I will always come here when I need a hotel to stay at. He made me feel so comfortable and helped with anything I needed. Now for my room. It was super clean and cozy. I slept like a baby! Beds were SO comfortable!! They are newly remodeled rooms so for the price you better snatch one and come here you won’t be disappointed! Right off 55 but you don’t hear a thing! Gas station food and Targe

Room well-lit, clean and quiet. Bed firm, shower and TV worked. Third party online site claimed hotel had breakfast but it did not. Room cost too much for a plain-vanilla room. No clock radio or hair dryer in room. Desk clerk said maintenance would bring hair dryer but none appeared. Not a deal-breaker but a sign of poor service.