Econo Lodge Castro Valley I-580

The facility is old and tired. As such, it needs renovations, yet everything is clean and functional (including hot water on demand). What impressed me is the onsite management (cleaning staff too): they were cordial and always willing to be of service. For example, the coffee in the morning wasn't working (air pot inadvertently missing its funnel straw, again cuz that piece should be removed for proper cleaning and maintenance) and the gentleman immediately fixed it. Likewise, my request for Late Check Out (available to me as a Platinum Privilege) was graciously extended; the Lady even visited my room as she informed her cleaning staff to coordinate my request I will definitely return again as I have local doctor appointments.

It is a bit run down but it is clean and great shower and water hot enough. The owner and I think his wife were great! Very clean and even with red wall paper peeling a bit, the quilt matched and somehow it all felt lovely Bohemian and safe

Positive: very convenient location and great price per night Negative: rooms are a bit run down

The people were very friendly and helpful but the door lock did not work easily and had to be slammed several times to catch. The refrigerator had lost a leg so wanted to tip over when you opened the door. The entrance to the motel was difficult to use. The room itself was very clean but peeling paint and general lack of maintenance I would not recommend it to a friend.

The manager took action to address the issue and made an effort to make things right. I truly appreciate the hotel’s response. Thank you for listening to my concerns and resolving the problem.