DoubleTree by Hilton Hotel Boston - Rockland

Was in town to visit my mother about a month or so ago, stayed at this hillton and had a wonderful stay. The staff was very kind and accommodating and extremely helpful and on top of things. I was helped by Michele 2 times and shes fantastic , Special shout out to the sales manager Kathleen Shes so kind and was always available to help with a smile. Will be staying here again!

Giving 5 stars. The front desk was able to accommodate our needs on a very busy tourney weekend. | The restaurant despite how busy they were, provided excellent customer service! Attentive to details. Teri was our server and was fantastic.

Terrible hotel!!!! The Brand ( Doubletree), is not keeping up with franchises and enforcing brand standards.|| Also this hotel is not in Boston.|| The advertising is false. ||Shower dripping all night. ||Limited breakfast menus. ||Not a restaurant a limited service breakfast like a bad copy of Fairfield breakfasts. ||Asked Front desk to assist with transportation to an event 8 minutes from this hotel. Was given two cards. First Liberty taxis refused to come. Their driver was a very LNasty man who told me to tell the hotel to @ “call their first choice” @. Calling this a Doubletree and in Boston is a a BIG scam. ||The second driver operator wanted 120 an hour for min three hours.|| This is another big scam. People who are booking Boston go to Boston. This is closer to Plymouth and Cape C

Was in town for a wedding at 2:30 check in was 3. Called and emailed about checking in before(hotel wasn’t able to accommodate). After ceremony and fun arrived at 12:30 with no one on staff and the Hilton app telling me wee canceled(on the phone earlier said we were all set). Recommend to not book a wedding party or any important event for your guests here. One the worst experiences I’ve had thanks Hilton

Positive: The staff at the front desk friendly caring and very helpful from check-in and throughout the stay her and Hotel Employee are a great team and Double tree should be happy to have them thank you Hotel Employee for making our stay great again Negative: ""