Country Town N' Suites
Gatlinburg, TN · Indoor lodging
- Address
- Country Town N' Suites, 523 East Pkwy, Gatlinburg, TN 37738
- Phone
- (865) 436-8999
- Website
- www.countrytownnsuites.com
Country Town N' Suites is a hotel located in Gatlinburg, TN. It is one of 338 hotels listed in Gatlinburg. Its 3.7-star rating is slightly below the Gatlinburg city average of 4.3 stars. There are 10 photos associated with this location.
Customer Reviews
Pictures attached !!! Do not and I repeat do not stay here..As sketchy as it looks from the outside it gets worse inside, tissue stuffed in peephole , mold in the bathroom , bugs you name it. Unfortunately we were in town on a holiday weekend and most hotels were booked up except this one, and I see why. We were not able to stay here.The sign out front reads park at your own risk and you literally have to search for the office to check in and it’s way back behind the motel on this small curvy dark road. Dont waste your time or money! Book the Indigo just up the road you’ll thank me later. I also attached photos so you can see yourself
Positive: The staff were friendly and very accommodating Negative: The soap and shampoo wasnt filled
Upon arrival, our first reaction was honestly “ewww.” The white comforter on the bed looked overused and had a yellow tint, which was an immediate red flag. The room itself felt outdated, like a few new pieces were thrown in to make it appear updated, but it didn’t work. The coffee maker looked like it had never been used — and I can see why. When I ran my finger across the top, it was covered in dust. The bathroom was a good size and fairly clean, but the light fixtures were grimy and looked like they hadn’t been wiped down in ages. The showerhead clearly hadn’t been cleaned either. The only positive was that the towels were fresh. After being out for several hours, we returned to find that housekeeping never came by to clean or even empty the trash. Sitting outside wasn’t an option eit
Really disappointed with our stay here. Although the rooms are listed as non-smoking, they strongly smelled of cigarette smoke, which made the stay very uncomfortable. Several basic amenities were missing or not functioning properly: • USB charging ports were not working • The toilet was clogged • The couch was extremely dirty • Bathrooms were very small and not clean Overall, the room did not meet basic cleanliness or maintenance standards. I would not recommend this place.
Comfortable stay for the price we paid. Not too crowded but not too far from others with easy road access. Clean room, small bathroom. Has basic necessities. A nice exterior paint job and touch up would really help the place! It’s nothing too crazy, but if you need a reliable place to stay this is it! I was worried about it at first but do not let the outside fool you. I hope to see this place get upgrades.
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.