Comfort Inn & Suites Troutville-Roanoke North

Staff were wonderful--very friendly and helpful! The room was great and the hotel was easy to find--perfect for where we needed to go. Beds were comfortable as was the chair. The mini-fridge and microwave were a nice addition. Decor was pleasing. Having the sink outside the bathroom was nice. Breakfast was average--except the pastries, which were exceptional. Would gladly stay here again!

I stayed with my 15 pound terrier and they charged a 45.00 pet fee , which was half the price of a room-which was ludicrous. Then they tell me after I pay, that the only pet room available was next to the pantry ( the kitchen) and that other guests have complained about noise getting coffee and breakfast started at 5 am. So I am unhappy and road weary with really no choices. The reality? They started making coffee and noise at 3:17 am! The linens were fresh and crisp and the hotel clean- so that’s why there’s two stars but not because I actually slept. Quite a total waste of money. I will never be back. There is zero transparency on their pet fees. Which is not what it said when I booked it online.

Affordable, clean with a comfortable bed. For what I needed it was a good option. They had a breakfast but wish they’d provided some healthier options like plain yogurt or boiled eggs. I would have used their pool if it appeared cleaner. Wouldn’t hesitate to stop there again.

Positive: The receptionist was very nice. She was helpful and also acoomodated to change room to a suite, as the booked room has some smell. Negative: location little bit close to highway.. so there was little noise from cars, so nothing about the hotel itself.

Stayed here Saturday. Everything is clean, well done rooms and the breakfast is worth it. This is the 3rd time we've stayed here and will continue to come back. They have an exceptional employee named Haven. She always makes us feel wanted and at home. Great job!