Comfort Inn & Suites Aztec - Farmington Area

New management is awesome, very friendly staff. Hotel is clean and comfortable. Breakfast is great. Outdoor patio setup is nice and theres a fire pit.

Positive: Friendly staff Negative: ""

The hotel is under new ownership. We had a great stay. Our room was clean, rooms were updated, and breakfast was good. The staff and owner were nice as well. We will be staying here again in the future.

Stay away from this place!! It is a Comfort Inn now and the service is mediocre. I didn’t feel welcomed. I booked a room for 4 days for 2 adults and they didn’t want to give us 2 room keys. We had to go back and forth with the guy at the counter to give us 2 room keys. We were treated like children throughout our stay by the staff. Very condescending vibes from the staff. Then as we were checking out the same guy that worked behind the counter was yelling at a group of polite construction workers that had been staying at the hotel and had been very helpful and nice to us the whole time throughout our stay. I didn’t notice any one of the BIPOC community being treated with dignity. STAY AWAY! YOU’VE BEEN WARNED!

Beware of extremely unprofessional customer service at this establishment. I asked to extend my stay by one night and clearly told the front desk I would be down in a couple of hours to pay. He initially seemed fine with that, but then called back just ten minutes later—this time agitated—insisting that the hotel doesn’t “revolve around me” and demanding paperwork be filled out immediately. Surprised, I got out of the bath right away and came down to resolve the issue. Despite apologizing for what I thought was a simple miscommunication, I was met with hostility. The staff member became increasingly upset, told me to pack my things, and threatened to call the police for trespassing. To my disbelief, he actually did. The police arrived, and I left immediately. I’ve stayed in hotels all ov