Comfort Inn Portales

Positive: Very clean. Good breakfast Negative: We could not get hot water in our room and were told that we had to let it run, but that didn’t help. Out TV had to be reconfigured by hotel staff so we could watch it.

Manigment has changed and the change was good. I nener had a problem here but the change is welcomed. Food fresher, rooms cleaner, and the manigers husband gave me the impresion that they were proud of the productuct they created and coustomer service was important.

I absolutely love this motel. The beds are so comfortable. The pillows are amazing with 2 big body pillows & 2 reg great pillows. They have fluffy towels & great water pressure with hot water. The water isn't to soft or to hard. I love staying here anytime we are visiting Portales.

The room was nice. Hotel was clean. However, we arrived from Arizona 2 hours early and even the though the room was ready they would not give us a key unless we paid 25.00 extra fee. We had prepaid the room and it was ready for occupancy, yet still the 25.00 fee. Low class in my opinion. I will not stay there again.

The room I rented had the most comfortable bed I have ever had in motel or hotel I have ever stayed at. The room, the halls, the lobby where clean. The decor and interior are modern and inviting. The staff is friendly and helpful. If I go to Portales again I will most likely stay there again.