Clarion Pointe Downtown Gatlinburg

I visited Gatlinburg, TN for a cheer competition at the convention center, which was conveniently located about half a mile from this motel. The location is excellent—it sits on a corner, and depending on your room, you can enjoy beautiful downtown lights at night. It’s also within walking distance of the downtown strip. Before booking, I read reviews mentioning issues with parking and the walk to the lobby, but those concerns were exaggerated. Parking is limited in the front, but even if you need to park on the side, the walk isn’t far. I was able to park in the front without any trouble. The rooms are a bit dated but were clean and comfortable. There is no bathtub, but the updated shower was nice, with great water pressure and very hot water. The room’s heat worked well, which was appr

Positive: The staff was friendly and the location. Negative: We have stayed here before and things have changed. Our room was nothing as pictured. The shower design is awful and floods the whole bathroom. Floors need vacuuming. Beds are hard & pillows are unsupportive. AC makes horrible bang when cutting off.

We requested non-smoking, side-by-side rooms w/hot tubs and on the ground floor due to my brother and I are both disabled veterans. Everything was perfect other than one room didn't have the hot tub. No worries, every night we were woke by a momma black bear with two cubs trying to get into the trash containers four feet outside my door, no worries, made for a great unforgettable experience talking to momma bear at 2am in my underwear. Great video. Seriously, had a wonderful time. Would recommend the staff actually empty the trash containers at least once a shift, the one outside my door wasn't emptied for three days and I complained twice. Will visit again.

I had read mixed reviews but was happily surprised. I normally stay elsewhere but decided to stay here due to its proximity to the parade. The breakfast was great. The rooms were comfortable. Everyone I interacted with at the front desk was very nice. I wish I had gotten everyone’s name but I would like to especially thank Rayanna. She checked us in and was so informative and went above and beyond her job. We will definitely stay here again.

My wife and I had our 25th anniversary on November 18, But unfortunately we was/are on a very small budget this year more then usual. This was the first hotel we stopped at when entering Gatlinburg, And the lady at the front was very friendly very helpful very polite very everything positive. She worked with us so we had two nights instead of one. My wife and I are both disabled She even helped us upgrade to a handicap room which is a huge help! The room was very clean and maintained. It did look like they was doing some remodeling new TVs, bathroom fixtures and toilet were new. We had a great time on a low budget with a nice room Thank you guys We enjoyed ourselves very much. Even with the bear outside but if you leave them alone they will leave you alone from my experience. Anyway we hig