Black Bear Inn & Suites

Overall, this hotel is worth the stay. If you're going to Gatlinburg, having a hotel that allows you to walk to everything is a must. There's on site parking here, you get a pass when you check in. There is also a very standard breakfast included. The staff that checked us in were friendly and helpful. The gentleman that checked us out when we left was literally watching an AI YouTube video and seemed bothered when I said, "excuse me" after waiting, unacknowledged, for 5 minutes right in front of him. We had a 2 bedroom suite as we were staying with our adult son. There was ample space for everyone. As a lot of other people mentioned, the hotel is extremely clean. Some of the best housekeeping I've ever seen at a hotel. We were in the Andrew Johnson and there's a balcony with a fire pit. H

Positive: "" Negative: Rooms were very loud , you could hear everything going on in the hallway and the rooms around our room. Other guests around us were very loud and disrespectful the whole time we were there. Slamming doors, hollering in the hallway, beating on doors.

This hotel was amazing! The rooms are so clean and perfect. The pillows were awesome too! We loved the balcony and sat out there at night. The rooms were also very quiet. It is located right in the middle of Gatlinburg so we could walk everywhere we went. Highly recommend this place.

The room we stayed had a balcony facing the street with window and glass door, but it didn't have blackout curtains. Probably that's the same for the other rooms. So I recommend you to bring your eye protection if you don't sleep well in bright rooms at night as if it were daytime. Despite this issue, the room was comfortable (mattress, clothes, bedroom...). But also we didn't like the breakfast. Luckily for us, across the street is one of the best breakfast places in town (Crockett's 1875). The location is excellent. It's in the beginning of the main street, so you can walk. People are friendly and kind.

Wonderful place to stay!! The staff are always so pleasant when we are there- from check in to check out. They always greet us so kindly- everytime we come and go. And the contential breakfast is always yummy! The place is not in the middle of downtown Gatlinburg so you have to walk a little to get to all the shops- but thats why we love it. Its located up on the end of town heading out to the parkway and is an awesome retreat after a long day of shopping and Moonshine tasting 😄. I recommend this awesome place to stay y'all!! Grab a street view room - if you love to people watch 😃!