Beverly Hills Plaza Hotel & Spa

I have been staying at the Beverly Hills Plaza since the 1980s, back when it was known as The Comstock. Over the decades, it has remained my preferred hotel in Beverly Hills, primarily for business travel, but also as a welcoming and comfortable home base when friends are in town for special occasions.||Throughout my stays, I have consistently booked either the Penthouse Suite, the Plaza Luxury Suite, or the Executive Suite. Each accommodation has always been impressively spacious, impeccably clean, and well prepared upon my arrival. Booking has never been an issue, and one of the hotel’s greatest strengths is its staff—many of whom have been there for decades and provide a level of professionalism, warmth, and continuity that is increasingly rare.||The hotel restaurant, Le Petite Café, is

Positive: Nothing. Negative: Yes. The room was next to the elevators we couldn't sleep at night . We where told our room was not available at check in.. that they where sold out and we had to pay a extra 556.97 to get a room for my family on new years eve ..

Our room was apparently at the lowest part of the Hotel and it was raining. On our third night, starting at about 3:00 a.m., a pump outside our window started up. It would pump for 10 to 30 seconds and then make a loud thud noise when it turned off. The pump would have been white noise but it was very loud when it shut off so there was very little sleep after that. In the morning, a small amount of water had come into the room which we cleaned up. The following morning, we walked out of our room to see two plus inches of standing water in front of the room across from us (we were up a couple stairs). We had a family trip to Disneyland so we left very early and got back about 9:00 p.m. The rain had stopped and there was none in the forecast so we weren't concerned about reporting the issues

My family thoroughly enjoyed our 5-night stay in the Plaza Luxury Doubles and Junior Suite units. The hotel was meticulously clean, well maintained and elegantly decorated throughout! At check-in, we encountered an issue (of our own oversight during booking) but Sam, the manager on duty, expeditiously resolved it to our utmost satisfaction and made our stay stress-free. The whole staff was professional, courteous and helpful throughout our stay. We interacted most frequently with Sam and Jonathan and they were exceptional in tending to our needs. We also loved the many orchids in the lobby, layout of the rooms, automatic curtains, double elevators, and clean, well-lit and secured indoor parking garages. We will definitely recommend this hotel to our other family members, friends and

⭐️ 1-Star Review I am extremely disappointed with my stay at this hotel. I trusted that my Porsche would be safe and handled professionally. Instead, the valet damaged my car, and the hotel refuses to take any responsibility. What makes this even worse is how uncooperative the staff were throughout the entire process. Instead of helping or even showing empathy, they simply told me “it must have happened in the past” — even though the scratch was clearly fresh, obviously not caused by me, and noticed immediately. Their explanation was not only dismissive but also completely unrealistic. No solution, no accountability, not even a gesture of goodwill. They didn’t offer to cover the damage, didn’t offer to take a closer look, didn’t provide any footage, and didn’t even offer something as si