Beverly Hills Marriott

I can't say enough positive things about this hotel! The staff are absolutely wonderful; they are so friendly and caring and go out of their way to make sure you are taken care of. From the doormen to the receptionists, bartenders and more, everyone was always so helpful and nice! My room was nice, updated and clean as well. A wonderful experience all around!

The staff here are everything. Check in was a lovely conversation, and any time I stopped at the desk no matter who it was they were friendly and helpful. The guys staffing the door always made a point to wish you a lovely day or evening. The bartender was friendly without being intrusive and made good recommendations on food. And then breakfast-I was tired and cranky and Anna’s genuine smile and service brightened my day and put a smile on my face. My room was very comfortable and clean, but it’s the customer service I would come back for. Didn’t feel like a chain hotel experience-I’d swear that everyone here takes personal pride in making your stay pleasant, and as a frequent business traveler that is just not always the case.

Please give a round of applause to【Alessandro】！ He is humorous, has strong execution ability, is responsible, pays attention to details, and has an extraordinary five-star service consciousness. He can make you feel the Marriott corporate spirit. Please award him the best employee of the year.Serve: There are many Marriott hotels in Los Angeles, but the service at this Marriott in Beverly Hills is undoubtedly the best!Facilities: Good sanitary conditions, The gym is not big but it is fully functional and suitable for business trips. The swimming pool is clean.Food: I didn't eat here so I can't comment.The most important thing: There is no textual trap of inducement to consumption and consumption items here.

Love this hotel! Eliu, at the front desk, was so kind… His gestures were the kind that take any hotel visit and make it into one of the most memorable. Literally, this area is also the center of everything- you don’t want to be anywhere else! The west side is so convenient, 10 to 15 minutes to literally everything including the beach. Highly recommend!

Adrian was absolutely amazing and truly spectacular! From the very beginning, he made us feel welcomed and valued. His professionalism, attention to detail, and genuine care for our experience were evident in everything he did. He didn’t just meet expectations — he exceeded them in every way possible. Adrian anticipated our needs before we even had to ask and handled every request with patience, efficiency, and a positive attitude. His commitment to excellence and dedication to providing top-tier service really stood out. It’s rare to encounter someone so passionate about what they do. Because of Adrian, our experience was seamless, memorable, and far beyond what we expected. He truly represents exceptional customer service at its finest. Highly recommend!