Best Western Wakulla Inn & Suites

A pleasant overnight visit. Staff was very nice and friendly. Easy checking in and out. Standard continental breakfast fare. Room was clean and the bed was comfortable. Will stay again when business brings me this way again in the future.

I had to stay there because of a job nearby. I checked out one day early because my job got done quicker than expected. This facility charges your card before you even check in. I asked about getting a refund for the extra day that I didn’t stay. All they could say was that would have to be approved by upper management. They called me later that day to see if I had checked out because they needed to clean the room. Then they even called the following day to see if I had checked out. Guess it got renovated recently. I had to take photos of ceiling in room and show people because I had never seen such a bad job of texturing or whatever you want to call it. Definitely a DIY job. Will never stay at a Best Western again.

Positive: "" Negative: pool was not available for entire stay. no discount was offered for lack of pool.

From check-in to check-out, our experience was perfect. Pleasant and helpful staff. Our unit was roomy, clean, and comfortable. The outdoor courtyard is everything you would like after a day of travel. Beautiful landscaping, well laid out, with seating under a covered gazebo area in addition to more open seating. An outdoor pool as well to cool off after a day of vacationing.

Friendly service, clean rooms, great location, and parking. Everything you need in a hotel, plus you have access to a walking trail, so you can enjoy some time in nature after a long day of travel. The outdoor seating is excellent, and they have a dolphin fountain that brings the sounds of soothing water right outside your door.