Best Western Plus West Covina Inn

I had a wonderful stay at the Best Western Plus West Covina Inn. The hotel strikes a perfect balance between comfort, convenience, and value. The rooms are clean, spacious, and well‑maintained, making it easy to relax after a long day. I especially appreciated the free breakfast, which was hot, tasty, and a great way to start the morning. The location is another huge plus — it’s close to the highway, restaurants, and plenty of shopping options, yet the area feels safe and peaceful. Parking is free and easy, and the staff are friendly, welcoming, and always ready to help. The hotel also offers great amenities like free Wi‑Fi, an outdoor pool, and air‑conditioned rooms, which made the stay even more comfortable. Overall, it’s a reliable and enjoyable place to stay, whether you’re visiting

This was by far one of the worst places I ever stayed at. There was a big roach in my room called the front desk about never did anything about it so disgusting! I’ve never experienced this in any of my hotel stay and I travel alot they did not refund me nothing just said I’m sorry will send someone up but nothing I hauled ass out of there to check out sooo sooo gross

Positive: The staff are very nice and accommodating, especially nights and housekeeping. Negative: I try not to give bad reviews but have stayed multiple times and had issues every time. Had to be moved every stay to be in a room where the window locked and the heater worked. None of the bathtubs hold water. I put a towel around the drain to take bath.

For a Best Western Plus I expected more but it was an okay stay. The rooms were not bad. The hot breakfast food was very limited and was not great though. Also when calling to see if the pool area was open the front desk person said yes but didn’t mention that it was freezing cold and the hot tub was broken. We made our way down to try and enjoy the hot tub but it was not turning on. Went to the front desk to ask and then she says they don’t know when it will be fixed. Overall an okay stay. If you don’t care for all the extra stuff and just need a place to sleep and rest then it’s an okay place but you can find a different spot for around the same price and better amenities.

Clean, affordable, with a fantastic location with easy access to I-10 and surrounding surface roads. Not a luxury hotel, and thankfully doesn't try to be one. Staff is friendly and accommodating. If you need a safe, affordable, place to stay and don't need or want a ton of unnecessary bells and whistles, this is the place for you.