Best Western Plus Peoria

My husband and I stayed here for one night. Our room was clean, spacious, and warm. We had plenty of towels. The service was friendly and the hot breakfast was acceptable to good. The location was convenient. I think you get what you pay for and we were entirely satisfied.

Positive: We arrived early after a 7 hour drive and the check in lady allowed us to check in 1 hour early Negative: The lighting in the hotel room was very poor!

Had my booking cancelled today due to the place being shut down by the fire department. No big deal if they were like every other hotel chain and offer to move you to another hotel so you aren't scrambling to find one last minute. Woman who called told me I was on my own. Best Western customer service found me a new hotel, but forced me to pay the difference instead of honoring their original price. But at least they tried to help. This location? 🤷‍♂️ You're on your own.

The 3 hotels i was considering for this city were all near one another. I felt safe enjoyed the hot coffee in lobby. They did a good job to keep the place clean. In town for a funeral, so no time to take advantage of amenities. I did get a bit of breakfast waffles and sausage were great to have along with fresh fruit. I slept really good. The bed was very comfortable and room clean. Thank you for offering a special rate in my situation and trying to get us another room the next night, but unfortunately sold out. Front desk gave great service even with switch in shifts.

Staff was amazing! My room was a bit unclean but not bad enough to ask for another room. Door key pad malfunctioned and wouldn't ne able to be repaired until morning. Young man at front desk was very helpful and accommodating. Elevator didn't work but I knew that before I booked. Was assured I would get a room on the first floor as I am disabled. Stayed here because thats where my friends were staying. Good value for the price though.