Best Western Plus Grand Rapids MN

This place looks brand new. Everything is very modern. The lighting in the rooms is warm and inviting. Beds are a bit stiff, but comfortable. The staff is awesome. Heather who was working the desk, was everywhere. Checking on the floors and keeping the pool and work out room clean and stocked with towels. As well there was never a line. She handled all newcomers quick and with a smile! The breakfast was hot and fresh. And it tasted great! Definitely a place I would come back to again and again!!! Thanks for the wonderful stay!

Positive: The staff were very friendly and the hotel was very clean. Great location next to many retail stores and restaurants. Negative: It would be great to have a hot tub next to the pool.

Very nice hotel. When we arrived, we were greeted by friendly staff and check in was a breeze. Front desk clerk gave us an awesome recommendation for pizza. Hotel has a nice outside area for sitting and enjoying the night. Room was great. We had a suite with the extra space for a couch. There were side tables to put your computer on, chairs and table to sit at, and overall a very, very nice room. The only complaint, if there is one, is the mattress was way too soft. ||Breakfast in the morning was great. Omelets, sausage, potatoes, eggs, pastries, waffles, fruit, yogurt machine, juice - the list goes on. There is coffee, cappuccino, espresso, tea, etc available 24 hours in the lobby.||Hotel was very quiet, very clean and very friendly.

Came here for a hockey tournament and had a good experience overall. I will say that if I stay in Grand Rapids again I will choose this hotel strictly because of the (I would dare to say best) front desk professional Heather. She made the entire experience what it was with her great attitude, fast check in, and above and beyond accommodation to not only myself but the ENTIRE group we were there with. Thank you Heather!

Great spot in Grand Rapids! Totally brand new (it seems). Rooms are wonderful and they were so welcoming to our group. The lobby and gathering areas were also perfect for our group and the staff was so accommodating! Would love to come back