Best Western Oakbrook Inn

There were cracks in the flooring,, it was chipping in some places which made us not want to walk barefoot. It actually snagged my sock and almost cut my foot open. There was cracks in the walls of the shower also which were dirty. It was noisy due to the traffic out the window (could be more sound insulated.) I had asked for extra towels and pillows when I checked in and they were not in the room. We noticed a cockroach (yes a cockroach) run across the floor from the bathroom to the TV stand. We tried to call and get another hotel but it was after 9:30 pm at night (places were booked) and we were tired from a long day and then the drive there. We decided to stay to give it a chance. We made sure to keep all food in the refrigerator and kept our bags closed. We were gone all during the da

Wonderful breakfast included with sausage, gravy & homemade omelette! Hot water and cold water in showers. Quiet hallways at night. Recently remodeled with upgraded flooring. Fabulous security. Safe. No riffraff like other nearby hotel across street. Comfortable bed to sleep in. Clean sheets. As a single female traveler in town to visit family, they took great care of me!

The room was clean and comfortable. The staff were pleasant and helpful. As I did not need a pool or daily housekeeping, I appreciated the value of having a nice room in a quiet location at a good multi-night member rate; I wish there were more hotels with this combination of assets. My expectations were pleasantly exceeded.

Comfortable bed, breakfast had a variety of choices. Employees are friendly. We will stay again

Sarah and Krishna are very awesome and have strong customer service. They are not judgemental and they actually help current and past customers there. The prices to the room due to these times are going to be high I do wish it was lower starting from $75 at least but I understand why they are a little higher then usual. The place is very clean and the house keepers does it all. They are the ones cooking for breakfast and cleaning the rooms. I hope their pay is very high for that. The same maintenance man that they use knows how to unclog toilets and showers very fast and efficient. The property owner is not Judgemental either. I personally don't appreciate two of the workers there in the afternoon/evening shift. One of them is an older woman that is very nosey and judgemental. The other o