Best Western Naples Plaza Hotel

We stopped here for a quick overnight stay while traveling to Key West-- with no reservations made. The room we stayed in was definitely clean and very spacious. It had a refrigerator, microwave, coffee maker and sink. It was a Monday night and it was very quiet and peaceful. The lady working the front desk was extremely helpful with answering any questions and recommendations for places to eat. We also requested a certain area of the hotel to stay, because parking was roomier in that specific area and we have a fairly big truck. The lady was very accommodating for that also-- and we were able to walk right our door to our vehicle. The area was also very well lit and pricing was very reasonable.

This is one of my favorite hotels to stay in the area. I stayed there recently due to medical emergency, before that my mom and I and my sister we stayed there to see a concert in the area. Then we also stayed there a few years prior to that for an Al-Anon meeting that was in the area. It's a lovely hotel, with great water in pool area. The breakfast is fantastic, the restaurant staff was very graciousto let us just sit and finish our breakfast because it had closed, but we arrived prior to their breakfast ending. Rooms are very spacious and I love the little balcony with the doors. I like how the hallways are designed where it goes from tile to carpet and it's in a bend. It's such a pretty hotel, close to everything, close to fast food and restaurants, gas station. I'd like to be abl

Clean and spacious room. We paid a little extra for a room with a kitchenette. It has a full size refrigerator, a stove and a microwave. This saved us quite a bit to prepare our own meals. The room is facing a busy road. When the balcony door is closed, the room the road noise is muted. It was reasonably quiet at night and we slept well. Our first couple of days were on the weekend and the hotel was full of soccer teams. This made the breakfast area very crowded. After the weekend, the breakfast was uncrowded and very pleasant. Lots of food choices with the breakfast. Overall, a nice hotel for the money.

Positive: The suite was spacious and clean. The cleaning staff was outstanding. They provided everything I asked for and kept my room clean daily for the entire week.. Negative: ""

I was charged for a reservation that was already made and PAID for in my name. I had to pay for one room, even though TWO rooms were paid for and reserved in my name. Furthermore, there were no handsoap and paper towel in the bathroom. In addition, my sister almost had an incident with the toilet this morning before we checked out. Overall less than ideal service, save the free breakfast. Would not recommend 💯