Best Western Mt. Vernon Inn

I normally don't use this level of hotels due to company restrictions, but there's no other choice close to our client except for driving over 40 minutes from Springfield, which I may do next time. That said, I don't have much to compare except for where I normally stay. Location is convenient as it is right next to I-44 on exit 46, but at the same time it is very noisy. Specially cause the truck are using engine brakes which are very loud. They should invest in noise reduction windows. There is almost nothing around to eat except for a few fast foods and gas stations. Certainly not within walking distance. Rooms are ok. Not too old and look and smell clean. Good space with work desk and good size TV. They have housekeeping every day which is a plus and free breakfast with the normal

Would not recommend this hotel if you need a hotel that does not allow pets. On the website they state it does not allow pets. Went out of my way to stay there because of asthma and allergies. When checking in specifically asked the clerk about if they do no allow pets and assured me they don't. In the morning walking to my room a guest opened there door and a dog came running down the hallway to me. This was no service dog just somebody's pet So it is obvious the website has false information and I was lied to when checking in.

Positive: "" Negative: The room did not accommodate my handicap needs. Instead, I had to leave my room to go across the hall and use the public restroom that was handicap hight and had grab bars.They also did not have a shower bench available for use.

Overall very happy, the manager was super nice and helpful. The room very clean, nice size and has everything you would expect. The “gym” and pool are lacking but doesn’t takeaway much from the stay. The free breakfast is an ok starter for the day and has something for everyone.

While the location is convenient, all I’m gonna say is my back hurt. Me and my fiancé stopped here on our road trip.Dont get the jacuzzi king bed unless you like extremely extra firm beds,pillows a standard /queen size for a king size bed,with no extra pillows in the closest 😭😭😭😭 and the jacuzzi we didn’t use it but all that space not being used 🤦🏾‍♀️