Best Western McCarran Inn

I checked in on 01 March 2026 at around 13:00 and, while waiting in the reception area, I witnessed an incident that left a profoundly negative impression of the hotel’s culture. An elderly woman, likely in her seventies and visibly mobility‑impaired, arrived after what she said had been a three‑hour car journey. She politely asked the reception staff if she could use a restroom. Instead of showing even the most basic compassion, the two receptionists refused, stating that the staff facilities were on the third floor, the lift was out of order, and that she was not permitted to use them. The woman pleaded with them, explaining frankly that at her age she simply could not hold her bladder any longer. Despite this, the staff dismissed her request and ultimately chased her away with a level

Mccarran Best Western hotel is always my 1st choice! The location is convenient for our need. Family atmosphere is the best, no a lot noise. The room always clean and pretty big! The value was great! My biggest reason that why I always stay in this location when I visit Las Vegas is the service! The font dest Leandra is always amazing, is like visit family, she always do her best to make our stay the most amazing time. Love the amenities have water and diferents treats. Great service, great stay.

I had a great stay at Best Western McCarran Inn.The room was clean, comfortable, and well-maintained, and the staff was friendly and helpful throughout my visit. Breakfast was pretty good and was it was nice to have a warm meal. Check-in was quick and easy, and the overall atmosphere was quiet and relaxing. The location was convenient, making it easy to get around the area. I’d definitely stay here again and would recommend it to anyone looking for a comfortable and reliable place to stay.

Staff is excellent, they are all so kind and helpful. Facilities are clean and well stocked, if a little dated. The beds and carpets could use an upgrade. Absolutely love the toiletries provided, and the breakfast was very good! Used the laundry facility as well, with no issues. Was initially disappointed to hear the elevator wasn't working, but the staff took care of us and moved us to the first floor. We really appreciate the free parking. Would recommend to others, and stay again in the future!

Positive: On bottom floor near exit and next unity maintenance and cleaning room for room cleaners. No curtains just wooden blinds, which allow light into room disrupted sleeping. Negative: Breakfast was ok, but very much. I had rental car but hotel charge five dollar travel to nearby airport. Which was a 1.6 miles away